I have stayed at the extended stay from March to November. As per my contract the room was scheduled to be cleaned every Friday. However on many numerous occasions the room was not cleaned. I was always told that they are constantly having issues with keeping cleaners employed. My last week of the contract was the worse. I left on a thursday afternoon and didn't return till Sunday morning. When I entered the room I found the room dirty and the same way I left it thursday night. I went downstairs and was told that the housekeeping records show that the room was cleaned. They called a cleaner who informed me that she didn't know what happened but she will personally guarantee that the room will be cleaned by the time I return from work. I returned back to the room around 11pm on Sunday evening. To my disbelief I found the room still not cleaned. The receptionist told me that they weren't able to clean the room because they were busy with other rooms. She told me that hopefully tomorrow but she couldn't make any promises. That is when I asked her to please check me out of my room. I checked into local Marriot where I was treated with professionalism. I would ask everyone to stay away from the Extended Stay!
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- Also Known As:
- Homestead Studio Suites Boston - Peabody Hotel Peabody
- Homestead Studio Suites Peabody