I made my reservation in haste thinking I was staying on Newbury Street in Boston, not Peabody MA.
I arrived to the hotel late at night- frustrated, tired, and lost. I called the hotel for directions and Briane Jurs remained patient and helpful as I gave her attitude about how difficult it was to find.
I arrived to the front desk.in a very bad mood and was not pleasant at all to the staff. Despite the complaining and negative attitude Chris Hendricks remained calmed, poised, and empathetic while he checked me in with a warm smile. Briane was there and I did not even thank her for her help with the directions. Yet she was empathetic, helpful, and never showed annoyance at my lack of gratitude.
After a good night's sleep I realized the next morning that I actually had experienced incredible service from Chris and Briane. I am posting this to make sure they are recognized for their excellent work and bearing the brunt of my bad mood. Give Chris and Briane a raise yesterday!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire, HotelQuickly and getaroom.com so you can book your SpringHill Suites Boston Peabody reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Springhill Suites Boston Peabody Hotel Peabody
- Springhill Suites Peabody
- Peabody Springhill Suites