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“Nice Ambience, VERY High Prices, Limited Lunch Fare That's HoHum”
Review of Orleans Inn

Orleans Inn
Ranked #33 of 57 Restaurants in Orleans
Price range: $5 - $25
More restaurant details
Restaurant details
Good for: Families with children, Romantic, Large groups, Local cuisine, Special occasions
Dining options: Late Night, Breakfast, Lunch, Dinner, Reservations
Description: Elegant waterfront dining in a Victorian Sea Captain's mansion.
Reviewed August 8, 2013

When you walk in the door you will want to spend time drinking in the lovely front desk area (for the Inn). It is well decorated and full of interesting things. I found the crew rather lacking in customer attentiveness. From the hostess, who I had to search for and did NOTHING to tell us about the different seating areas (bar, screened in porch, or elegant dining-room) to the waitress who was very "busy" in a restaurant with only 2 other tables (there was more wait staff than customers). The air conditioning was another problem. It was during one of our recent hot spells with temps well over 80 and the restaurant was close to the same temperature. It was uncomfortable - we found ourselves wiping the perspiration with out table napkins.
The lunch menu was a disappointment from all perspectives - choice, taste, portions and cost. We dropped over $30 pp on a chowder, sandwich (one of us had an appetizer as their lunch) and a draft beer. The views of The Cove are spectacular if you are lucky enough to get a window seat (my table was directly in front of the wall between two tables). We asked for a better view, but the staff would not seat 2 people in the open window tables because they were for 4 or more customers. This was my second and last visit - I will steer my summer visitors elsewhere. There are better places to spend your money in Orleans.

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7  Thank Spindrift2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfront, Owner at Orleans Inn, responded to this reviewResponded August 20, 2013

319 Dining seats in 3 distinct dining areas on 2 levels at capacity every day and the hostess had nothing to do? They are so sweet and helpful. Every table has a gorgeous view of the water. Chowder $4, Beer $3, Sandwich platter $8 with almost 100 options to choose from in many combinations lunch or dinner. From your other reviews we are pleased it is your second and last visit. We continue to focus on the thousands of very nice guests and not let unfair attacks distract us from providing a wonderful experience at the Orleans Inn.

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Reviews (195)
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116 - 120 of 195 reviews

Reviewed August 5, 2013

This historic in has lots of great history. The location will bring in tourists and locals with a special occasion for many years to come. The view is beautiful whether you eat on the lower patio or in the main dining room. The menu is complete and the food really delicious. Big portions of fresh salads or lobster bisque among a dozen other choices of appetizer followed by a full compliment of entrees in seafood or meat. We had a party of four and all agreed the service was great and the young staff kept checking on us so they didn't miss a thing. This is a landmark place and of course a tourist attraction but it has character a still a bit of elegance. Highly recommended.

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Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfront, Owner at Orleans Inn, responded to this reviewResponded August 6, 2013

Thank you so much for your kind review. We shared it with our staff and they are so happy. It is kind words such as yours that keep us motivated to continue serving with pleasure. Cape Cod is a tourism economy and we enjoy caring for tourists and locals alike. We were all tourists on the Cape at one time. Those fortunate enough to live here year round realize the importance of tourists to our economy. We are so glad you found the Inn. We can't wait for you to return.

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Reviewed August 1, 2013

All around great experience. I am sorry that we found it on the last day of our vacation. We will definitely return next year

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Thank kcheer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfront, Manager at Orleans Inn, responded to this reviewResponded August 6, 2013

We are glad you found us. We do not advertise and most of our guests find us by word of mouth. We look forward to seeing you next year and hope you tell your friends about us.

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Reviewed July 31, 2013

We are year round residents and have enjoyed this restaurant before, but this time the service was awful. Lots of staff walking around, but no one was coordinating the tables. Requests for water, bread,butter all went unnoticed. We were really surprised that lit citronella candles were placed on benches well within our children.
all said it was not pleasent.

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6  Thank dbyport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfront, Owner at Orleans Inn, responded to this reviewResponded August 3, 2013

Guests love the attentive service at the Orleans Inn. We have the most professional staff who attend to every need. Since we are at capacity every night diligently serving guests who appreciate the Inn I hope you find a place more to your liking. This will allow us to focus on the guests who recommend the Inn and all it's splendor to their friends and family.

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Reviewed July 26, 2013

Four adults arrived with a hungry toddler in tow. The food was good but what stood out was the service. The waitstaff was great responding to our request to place the child's order early. They were very attentive a f could not have been nicer.

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Thank Sue6352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfront, Owner at Orleans Inn, responded to this reviewResponded August 6, 2013

We love families at the Orleans Inn. We set up the play area off the lobby to entertain children while dinner is being prepared. It is fun to watch the children, parents and grandparents relax and enjoy the experience of the Orleans Inn.

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