We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adding Insult to Injury -- NO STARS!”
Review of Bangkok Cuisine

Bangkok Cuisine
Ranked #31 of 56 Restaurants in Orleans
Cuisines: Sushi, Thai
Restaurant details
East Fishkill, New York
Level Contributor
229 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 223 helpful votes
“Adding Insult to Injury -- NO STARS!”
Reviewed September 20, 2013

We last visited Bangkok Cuisine in August and had an awful experience which I rated appropriately here previously (1 Star -- although it deserves NO stars). To add insult to injury, when we received our credit card statement that included the bill for our visit to this establishment, lo and behold the amount on the statement did not match our signed receipt! Because service was so extremely bad, we left a tip of 10% (and truthfully it was so bad they are lucky we left any tip). Apparently the owners/managers of Bangkok Cuisine decided that 10% was not enough, and after we left they added more to our bill, after we had signed off on what we felt was an appropriate amount. (Note that we were not a large party in which it is common practice for restaurants to automatically add an 18%-20% tip). Who do they think they are? The credit card company has launched an investigation into whether or not the restaurant's behavior is legal. Meanwhile we will NEVER return and will actively discourage anyone else we know from patronizing this place. Disgraceful!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sundancekid330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

61 reviews from our community

Visitor rating
    24
    23
    5
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Coconut Creek, Florida
Level Contributor
498 reviews
438 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
“food was very good, fast device.”
Reviewed August 28, 2013

I think this restaurant ranks better than #57. Pad Thai was excellent, nice atmosphere and clean.
Try Bangkok for yourself. We enjoyed it.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ciaotebaldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Fishkill, New York
Level Contributor
229 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 223 helpful votes
“What's In a Name?”
Reviewed August 19, 2013

I didn't think Trip Advisor had this restaurant in their database because the sign out front reads "Thai Cuisine". Is it Bangkok Cuisine or Thai Cuisine?? The food is good, but the service is so abominable that it precludes us from returning under any circumstance. We were seated right away, but our table was directly under an air conditioning vent that forcefully blew very cold air on us to the extent that we had to ask that it be turned down. It did go off -- for just a little while. Several in our party who are sushi afficianados were appalled by the high prices (2-1/2 times what they are elsewhere). Appetizers were served fairly quickly, but the entrees took forever to arrive. Some in our party were nearly done while others were just receiving their dinners. Our original waiter disappeared, and he was replaced by another server who did nothing to expedite our service. To add insult to injury, the final bill arrived not as a POS computer printout as most restaurants have today, but rather as the semi-english short-hand written order accompanied by an adding machine tape. It was impossible to reconcile the two so as to check the accuracy of the bill. With a party of 8 and orders that included a number of sushi rolls, we could easily have been overcharged but there was simply no way to check. This is absolutely unforgivable. We will never go back. No wonder it is one of the very few restaurants in this area that always have seating available at any hour at this busiest time of year.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Sundancekid330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newburgh, New York
Level Contributor
57 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“When you get sick of seafood..”
Reviewed July 14, 2013

There comes a point when I get sick of eating seafood on the Cape, so we come here! I love Thai food, and it's hard to find a good Thai restaurant. This place is pretty good. Never crowded, service is always good. Get the Thai iced coffee :)

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan Capistrano, California
Level Contributor
66 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Very good Thai food”
Reviewed July 11, 2013 via mobile

I LOVE Thai food. I was not disappointed , neither were my husband and kids. We had a late dinner and the food was good, as well as the service. I had noodle soup. Spicy and tasty.

Visited July 2013
Helpful?
Thank America F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bangkok Cuisine also viewed

 
Brewster, Cape Cod
 
Orleans, Cape Cod
 

Been to Bangkok Cuisine? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing