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Awesome Hair cut!

Everyone was pleasant and friendly; they fit me in as a walk-in. Lovely, modern, light filled... read more

Reviewed June 8, 2022
234ceeceep
Great Cut and Color

Bailey did an amazing job with the cut and color of my very fine hair. She really took everything I... read more

Reviewed October 30, 2021
beka28s
,
Hartford, Connecticut
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Reviewed December 30, 2015 via mobile

I took my niece here to have her eyebrows waxed for the first time. To start, the aesthetician was texting on her cell phone during the appointment. I asked her specifically not to make the brows any smaller, just "clean up". I asked her a second and THIRD time not to increase the space between the brows (above the nose). She did not listen to any of my requests. My niece left with completely uneven brows, much thinner than I had requested. In addition, she used the same wooden stick the entire time, re-dipping it into the pot of wax, which, as anyone who has been waxed before knows, is unsanitary and reintroduces bacteria into the wax. Can't speak to the hair stylists, but would never return for a brow wax. To cap it off, the woman at the front desk was eating an apple as she checked us out, and I alway think its a little gross to have food on the salon floor, as opposed to in an employee lunch room.

Date of experience: December 2015
2  Thank beachm0m81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew V, Manager at N.Y. Hair Co. and Spa, responded to this reviewResponded December 31, 2015

Dear Beachm0m81,
Thank you for your review.
We are truly sorry you had a negative experience at NYHC.
We take every review seriously and would like to address your experience specifically and directly. Please contact us at 508.240.1016 or at nyhairco@gmail.com so we can address your concerns. We take listening very seriously, guarantee every service and honor your experience as our opportunity to do better. Please contact us at your earliest convenience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2015

No wonder I had to wait a while for an appointment ! Judy is meticulous about giving you the cut you want , telling you what is most flattering and explaining how to care for it yourself. Most stylists don't know what to do with me as I have a lot of thick, lank hair. Judy is an expert and a perfectionist. I highly recommend her as long as i can still get an appointment myself !

Date of experience: October 2015
2  Thank 889Judy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2015

I've come here for manicures and pedicures while on vacation for the last three years. The staff is always pleasant and my nails look fabulous. I would recommend this salon to anyone. I will certainly return during future vacations.

Date of experience: October 2015
1  Thank SNWQN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 2, 2015

best place to go for a stress free experience, the ladies go out of their way to make this a wonderful experience.

Date of experience: August 2015
1  Thank 337deec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2015

I'd had a couple of bad hair experiences, so I was pleasantly surprised at my first visit to NY Hair. They do a fabulous job, exactly what you ask for. They are patient and professional. I've been a customer for a few years and wouldn't go anywhere else.

Date of experience: July 2015
1  Thank CapeCodDiner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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