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“Great location great property”

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Clarion Hotel & Conference Center
Ranked #4 of 5 Hotels in Northampton
Reviewed July 22, 2014

Hotel right off 91 indoor and outdoor pool maintained excellent. Only negative was brakfast price and inside door knob not working properly.Staff was very helpful and friendly. Dog friendly still quiet at night.

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank ronboc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded July 30, 2014

I can't thank you enough for your kind words, I will make sure to share your comments with the team here at the hotel. We will continue to work hard to provide clean, comfortable accommodation for all of our guests. Again, Thank You!!

At Your Service,

Jeremy Brown

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33 - 39 of 242 reviews

Reviewed July 21, 2014

We booked this hotel through hotwire and paid half the price of anything else in the area. We went into it knowing that it was a 2 1/2 star, so our expectations were for just that. The customer service was great - very welcoming, quick check-in and check-out. Nice sitting area in the lobby. Our room was clean, beds were comfortable, and were made up each day we were there. The pool area was great and we found it to be quiet late at night - 10:30 swim for us by ourselves! Perhaps the best part of our stay though was our time spent in the LOFT restaurant and lounge. There was live music both nights - a mix of jazz, oldies, and some more current pop music. Although we were the youngest couple there by at least thirty years, we had a blast dancing with some new friends and belting out the lyrics. The food was good both nights too - steak tips, fish and chips, pulled pork nachos, chicken quesadilla, and buffalo wings. Good selection of bottled beers and beers on tap.

The only con that I can think of was that it does smell like chlorine (maybe a bit musty too?) in the common areas around the pool. I expect this is any hotel with an indoor pool though. And, yes, there are common areas that appear abandoned (only because people are not there - not because they aren't taken care of) which I know someone equated to the Shining, which made us laugh as we walked though. This hotel does not claim to be a four star hotel and I think if people go into their stay expecting a 2 1/2 star they will be pleasantly surprised. We would definitely go back there again and likely will.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Molly6790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded July 22, 2014

I will make sure to share your comments with the team here at the Clarion!
Thank You!!!
I am extremely pleased that you enjoyed your two night stay at the Clarion and am even more pleased that you felt compelled to share your experience with other traveler's. We will continue to work hard at the property to ensure that all of our guests have an experience similar to yours, and again. My sincere thanks.

Jeremy Brown
General Manager

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Reviewed July 14, 2014

I recently attended a paint and sip night hosted by the Clarion in The Loft. The overall appearance of the hotel was clean and intimate. We were greeted at the door by Emilie, banquet manager- who showed us to our seats and assisted us with any questions we had about the experience. It was a great time! We were waited on by friendly, consistent, and helpful staff Claudia and Kim. Afterwards, we ordered the mussels for a quick bite- they were DELICIOUS :). I will definatley be joining them for another paint sip night in the future!

  • Stayed: July 2014, traveled with friends
    • Location
    • Service
Thank jillian l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded July 17, 2014

Thank you very much for taking the time to respond regarding your experience with the Clarion and the Loft Lounge. Specifically Emilie and the Food and Beverage Team. The team here a the Clarion strives to provide world class experiences for all of our guests, and I am pleased that the team was able to provide this to you as our guest. I will make sure to share you kind words with Emilie and the entire Food and Beverage team, and we look forward to welcoming you back as our guest in the future.

At Your Service,

Jeremy Brown

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Reviewed June 13, 2014

We stay at many Choice Hotels and booked through the choice website. We only stayed at the Clarion for one night but the we were happy with our stay. We have stayed in some really great Choice hotels and some bad choice hotels - The Clarion Hotel was good.

Room Tip: We did not stay near the indoor pool and I was really happy about that. When we went back to our roo...
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  • Stayed: June 2014, traveled with family
    • Value
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Thank BeachLover9801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded June 19, 2014

We cannot thank you enough for taking the time to respond to your experience as our guest. The team here truly enjoys the opportunity to welcome family groups to our property and we are pleased that we could provide a place for everyone to get together and be together. I will make sure to share your feedback with our team, and again, my thanks.

At Your Service,

Jeremy Brown
General Manager

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Reviewed June 6, 2014 via mobile

We booked this hotel through choices hotel since we needed to make sure to have 2 beds...

I'm always so impressed that hotels are giving away their room to Hotwire or Priceline... And are not helping more their choice hotel members...

Well my friend came to join us for a meal and beers in Northampton and booked with Hotwire the same day as us...

We paid $98...with AAA discount, he paid $59 !!!

At least the clerk at front desk was kind enough to offer us a coupon price of $79 since we were Diamond members and some breakfast coupons...

Nice room, good Internet and kind staff...

Should give better price to their members...

  • Stayed: June 2014
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Thank benoitleblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded June 9, 2014

Thank You for Being a Diamond Elite Choice Privilege Member!!
I appreciate you taking the time to respond to your time at the Clarion, and the issues that are extremely important to me, recognizing our Choice Members and On-line travel Agencies. I extremely pleased that the team took the initiative to show you value during your stay as our guest, our Privilege members are very important to us and to our brand. To remain competitive, we often have to make decisions regarding our rate partnerships that can impact our consumers in ways we don't like. Again, I am pleased that the team made the correct, empowered choice to make things right for you. We very much look forward to having you back as our guest.

At Your Service,

Jeremy Brown

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Reviewed May 27, 2014

We have stayed at other motels in Amherst area for 10 years but this is 5 miles down the road. It is spacious and clean, pet friendly. The bed was comfortable and the sheets actually fit the mattress. The layout is unique and the pool with a sun-dome cant be beat. The staff is friendly and efficient. The Loft cafe for breakfast is fairly priced and comfortable. We look forward to returning to this treasure just off MA Rt 91 at exit 18. There is weekend entertainment for those that enjoy a little culture from North Hampton.

Room Tip: You can get a room that is poolside or overlooks the pool
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  • Stayed: May 2014, traveled with family
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Thank TheDrivingCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded May 28, 2014

We cannot thank you enough for your kind words regarding your experience here at the Clarion in Northampton. We continually strive to exceed our guests' expectations; and your comments let the team here know that their hard work does not go unnoticed. We pride ourselves on providing clean, comfortable, reasonably priced accommodations that are different from some of the local lodging establishments. I am personally thankful that you have taken the time to share your experience, and I will make sure to share your comments with the entire hotel team. Once again, my sincerest thanks.

At Your Service,

Jeremy Brown

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Reviewed May 21, 2014

Made a reservation for 1 night at the Clarion Northampton. We went to see our child play frisbee nearby and did not know it was Smith College graduation weekend. They and all hotels in the area doubled their normal rates (there ought to be a law against this). The facility is tired and dingy. The "swimming pool" had a noisy exhaust fan which ran all night and sounded like an airplane taking off, and could be heard by most of the rooms there. The breakfast buffet food was very unhealthy and all high carb. junk. Would not recommend this place.

Room Tip: Stay somewhere else like the Quality Inn & Suites in Northampton.
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  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this reviewResponded May 22, 2014

Thank you for taking the time to write about your experience with the Clarion in Northampton and please accept my apologies for the experience you encountered here at the hotel. Feedback from our guests is instrumental to us in changing those things about our facility that we have the ability to change. Again, we value all feedback and appreciate you taking the time to write a candid response regarding your experience. My sincere apologies.

At Your Service,

Jeremy Brown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr, Northampton, MA 01060-4272
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Northampton
Price Range: $99 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton

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