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“Don't expect much” 2 of 5 stars
Review of Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
Ranked #4 of 5 Hotels in Northampton
Fort Collins, Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Don't expect much”
2 of 5 stars Reviewed July 16, 2013

The other reviews here are accurate--the hotel is dated and not particularly clean. The outdoor pool is pretty mildewed. Indoor pool was better, but still showing signs of neglect. Whole place has a funky smell, and rooms on the first floor come with a dehumidifier that is absolutely essential to make the rooms habitable in warm weather. We were on the second floor but had to run the air conditioner full time to cover up the smell...and the air condition blasted from both sides of the room onto the beds, so it was tough to get comfortable. There was mold on the floor around the ice machine, which made us concerned enough about what might be IN the ice machine that we decided to avoid it altogether. There are no elevators, so it's not very friendly for people with disabilities. BUT...there just aren't that many options in Northampton, and Northampton is totally worth visiting. It's a fantastic enough town that it's worth putting up with the Clarion. If there were more wallet-friendly hotel options in the area, this one would have been gone by now...it's just limping along at this point. The blonde woman at the front desk was a high point of our stay...she clearly cares and is trying hard to provide excellent service. But other staff members didn't seem to care at all, and it shows.

Room Tip: Try to get on the second floor if you can...the downstairs rooms are really muggy and uncomfortable.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank favaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Pelham NY
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 14, 2013

When we arrived we informed the indoor pool was out if commission. Outdoor pool is across the parking lot and rather small. The pool is dated. Same for the condition of the rooms. Don't think I would stay here again or recommend it to anyone.

Stayed July 2013, traveled with family
Helpful?
Thank IrishDad2Kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Northampton hotels

marco island fl
Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 11, 2013

Clean, comfortable, good beds, morning coffee, no breakfast, free wifi, free parking etc. Helpful staff. Indoor/outdoor pool. A good deal. Northampton a great town to spend time visiting. Lots of funky shops and ethnic restaurants.

Room Tip: the second level is actually the main level, no steps for 'second' level. It is possible to...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank funkynana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, New York
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 7, 2013

When I read the positive reviews here for Clarion 1 Atwood Dr. I am bewildered.... Where did these people stay? Unfortunately I have stayed at the Clarion several times due to local college events. The Clarion 1 Atwood Dr. I stayed in was run down and not clean. It smelled of chlorine and cooked grease. The rooms need renovating, wall paper was peeing up, rust and mold in bathroom. Curly black hairs in bathroom on sink and toilet. This place is just gross! Front desk staff harried and rude. Interestingly I reviewed here right after my stay and it was not posted??? I feel strongly enough about warning others that I am posting this second review.

Room Tip: Get a room somewhere else....
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank kristina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGHLANDS RANCH
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 26, 2013

I stayed at this perticular hotel for more than 3 months. The rooms were large and comfortable. The housekeping staff was average, the front desk staff was outstanding, especially Aubrey. So why only an average rating??? The morning wait staff for breakfast was appalling, with the exception of Lisa. The breakfast area was suppose to be ready to go at 6:30 a.m. One of my coleauges and myself watched one morning as Kim, one of the waitresses, was setting up the cove area of the room and totally ingnored us until she was finished, some 20 minutes later. Typical time to get you breakfast took a minimum of 20 minutes to 35 minutes from the time you ordered. We're talking cooking eggs, not dinner. I'm not sure if it was all the waitstaff's fault or not, but they're lacksidazical attitude and laziness made you assume it was. The lounge at night catered to the locals, which is understandable to the people that are there day in and day out. But, Jazz was the norm. It wasn't even good jazz, with the exception of one woman that sang there occasionally and the food was only good when one perticular woman chef was working the line. I in fact got violently ill after I ate a lime fried chicken special that I found out later was left over from the previous night. This review could very well be an excellent rating. All they have to do is get rid of 75%of the morning wait staff, change up the venue in the lounge, and fix the menu. This hotel has so much potential to be so much more. Thank God for Aubrey and the front desk staff, otherwise it would have been a poor ratng.

Room Tip: Call ahead and check what the venue and dinning specials are for that evening you may want to stay s...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank EngineerNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 22, 2013 via mobile

First off let me say the staff is awesome. We booked the hotel through Priceline and I was a bit disappointed that Priceline picked this one as I had wanted a hotel closer to Hadley, Massachusetts.
The staff accommodated us to the fullest. Placed us in a pool side room however it was a two full size room, it was old but clean. After staying one night, my wife found something very wrong with the room which caused us to leave abruptly.
I want to say that the staff was more than gracious with us. I encourage the owners to completely renovate this hotel to keep up with the other nicer hotels in the area.

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank OU4EVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Vermont
Level Contributor
3 reviews
3 of 5 stars Reviewed May 20, 2013

The Loft restaurant at the Clarion was a complete surprise. Tired, we decided just to eat in the hotel. The menu was very varied and there were options for a bunch of rather picky eaters. Everything was fresh and delicious. One praised the steak saying it was as good as any steak he had ever had. The eggplant strata was unique and sumptious. The Portuguese Kale soup with sausage was excellent. The spring roll provoked the most amazement - completely fresh vegetables, light roll, and wonderful sauce. Even the cheeseburger eater was thrilled. You would never expect it by the ambiance, but this is a very good restaurant!!!

The hotel was average and a bit tired, and the restaurant service as nothing special, but go to the Loft for delicious food at a very reasonable price.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank bybutler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Center

Property: Clarion Hotel & Conference Center
Address: 1 Atwood Dr, Northampton, MA 01060-4272
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton

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