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“60's on the Outside, 2013 Inside” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #3 of 5 Hotels in Northampton
Haverhill, Massachusetts
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“60's on the Outside, 2013 Inside”
4 of 5 stars Reviewed May 14, 2013

An older Motel with outside entrance, park your car right by your door, etc. However, the Staff
is very updated and very knowledgeable about the area, and extremely helpful. The room itself was very updated, and QUIET. It had a microwave and refrigerator. The only drawback was the indoor swimming pool. It was cold, and you had to go thru the parking lot to access it. It served one of the nicest breakfasts.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rustysan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
    26
    59
    47
    12
    12
See reviews for
50
44
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15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Boston, Massachusetts
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 7, 2013

Vanessa checked us in and was by far the nicest hotel employee I have ever encountered in my many travels. She was welcoming, knowledgable, and most importantly she was patient. We started in a corner room with an outside entrance and the Internet wasn't working well. We spoke with the hotels Internet customer assistance hotline which I found to be helpful, but because of our location the wifi signal wasn't strong enough. Vanessa then upgraded us to a suit rm#133 with a inside entrance. The Internet worked perfectly, and we were given an extended checkout till 2pm. This hotel offers the amenities of a way more expensive hotel. Great deal. My only complaint is the maids were very loud in the halls and the ceiling was squeaky when someone walked above us.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank M0M0fFOUR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkins Park, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

This motel is one of the nicer we have stayed in over the last year. The front desk staff was excellent. Very friendly and offered a free upgrade to us knowing that we had had a stressful trip. The room was very clean and very comfortable. The price was very reasonable. We would definitely stay here again!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RoseannaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Needham, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2013

The motel is a little older on the outside, but my room was clean and fresh with all the amenities that I wanted and more. The room included a refrigerator and microwave. I was happy it had a hair dryer and, most importantly, strong and easy to use WiFi. This an old-fashioned motel with exterior doors, but up-to-date by having a nice breakfast in the lobby. The staff were very friendly and helpful. And I loved being able to leave my car at the motel and walk to the center of town. It took a little more than 10 minutes. But there's amenities closer than that. And I walked back the motel by myself after midnight and felt very safe.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Charva9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

The front desk was friendly, welcoming, and professional. Our room wasn't ready at check in so they gave us an upgrade to a newer room without us having a chance to express disappointment. The quality of the furnishings and general appearance of the room were good for the price point. (The only caveat here is we were in a newer room.) And it is convenient to downtown Northampton (just under a mile), which is definitely the best place to be in the Pioneer Valley for shopping, dining and entertainment. A very good option for the area.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank H2OToGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Vale, New Jersey, United States
2 reviews
4 of 5 stars Reviewed March 10, 2013

The room was nice and clean. The tub and shower were good. Refrigerator and Microwave in the room. The hot breakfast was good. The staff was helpful and friendly. I wish there was an indoor corridor entrance to the rooms instead of having to enter from the outside (motel style) but thankfully the weather wasn't bad. The value for the price was good.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lyme, Connecticut
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 8, 2013

This is a budget hotel and our expectations were therefore limited: a comfortable, clean room and a decent night's sleep. Unfortunately our expectations were not met in respect of the latter. Guests in adjacent rooms considered it acceptable to switch on their TV and continue to make a significant amount of noise on returning to their room after 1.30 a.m. Lost sleep resulted in a late start the next morning and our day on the slopes was impacted. Another issue was the lack of internet access - we could access internet in the reception area but not in our room, which caused us considerable inconvenience. Despite clean, comfortable accommodation and friendly staff, the lack of sleep and internet access would mean we wouldn't stay here again.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BigBootsG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 117 Conz St, Northampton, MA 01060-3883
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

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