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“what a dump!”

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Quality Inn & Suites
Ranked #3 of 5 Hotels in Northampton
west texas
1 review
“what a dump!”
Reviewed October 1, 2007

This place was a real dump! It was pretty cheap but the room was mildewly and smelled like mold. We both got sinus infections. It hadn't been cleaned in ages. I think that the outside doors are unsafe but had to stay at this place. There is no dining. We called out for pizza.

This place needs a lot of money spent on it to bring it up to stayable.
They need to clean and it would be nice to have more security.

there are few places to stay in this area but avoid this one unless absolutely necessary like us.

Stayed May 2005
Helpful?
Thank fgrcorwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    30
    68
    52
    15
    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
melbourne, fl
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2007

Overall the stay was fine. The rooms had standard decor but a pretty nice bathroom. Beds were comfy. Unfortunately there was a high school team staying in the hotel and the walls were paper thin so you could hear quite a bit. Probably would not stay here again.

  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Lauren988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haverhill, Massachusetts
Level 2 Contributor
8 reviews
Reviewed July 30, 2006

This hotel was in close proximity to local attractions. Parking wasn't ample, but staff was very friendly. Interior of hotel was recently renovated and well maintained. Breakfast area was roomy and offered decent variety. I didn't bring a laptop, but was offered the use of a lobby computer at no fee. I would recommend this hotel anyone. I'll definitely be back.

  • Liked — Clean and inviting. Easily accessible to highway.
  • Disliked — Parking.
  • Tips/Secrets — Make reservations during peak season... rooms sell fast
  • Stayed July 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank adholla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 30, 2006

We stayed at the Best Western Northampton for two weekend nights. First, the positives. The room was quite large - a king size bed and a large sofa, with a small refrigerator and a coffee maker. Now the negatives. The room was poorly cleaned - the coffee maker had a used packet of coffee in it when we arrived. The walls are tissue thin - we were in room 136 in the 2 story hotel-style building, which is next to the fitness room and the pool. When the TV in the fitness room was turned on at 7:30 a.m. on Saturday, it was as if we were in the same room.

From other reviews and from our experience, this hotel seems to get a large number of groups. We were kept up the first night by a group of young hockey players running around their room above us and in the hall. We were woken up the second night at 3 a.m. by a party in the hallway. A group of young (20-25 year olds)people were drinking and talking loudly in the hallway from 3 - 4:30 a.m. They decided at one point it would be funny to knock on our door every few minutes, until I went out in the hallway and yelled at them.

I got an apology but no reduction in my bill from the front desk when I complained the next morning. This hotel has the makings of a decent place, but I would not go back, primarily because of the extremely poor sound insulation in the walls. If you go here, do not accept room 136.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank PaGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Northampton hotels

Glos, England
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2005

Again the Best western brand gave us the simple value for money we were looking for. We stayed here 2 nights and found it quiet,clean and convenient. The previous comments about the swimming pool being slippery are completely true. The hotel feels very new and was reasonably quiet when we were there. The breakfast included was adequate. The room was spacious and nicely furnished. It was a little further from the town centre than I had thought it would be. Overall a good stay with no complaints

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eyequeue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 26, 2005

OK, so the room smelled bad and the poolside is treacherously slippery. But when the alarm went off at 4:30 a.m., I was not happy. Needless to say, I hadn't set it. But apparentlythe people who'd stayed there the night before had. The clocks here are designed in such a way that you can stop the alarm from ringing without removing the setting - so it just keeps going off every day. You'd think they would tell the maids to check the clocks! My sister was staying ina different room, and the clock in her room went off too! When I mentioned this to the front desk, they mumbled something about a power outage. Huh?? How does a power outage turn the manual alarm setting to "ON"? My sister had complained to the same people five minutes earlier about the same thing. Neither one of us got "I'm so sorry" as a response. What was really amazing was that another person standing in the waiting area even remarked upon this to my sis - 'Funny, i didn't hear them apologize!"
Geez guys it's basic manners. I figure there's not much you can do about a moldy room - it had been raining a lot - but getting woken up at 430 really does deserve some kind of apology.
Stay at the hilton near the basketball hall of fame in springfield - it's only 20 minutes away and it's wonderful

Stayed July 2005
Helpful?
8 Thank trvlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilmarnock, Scotland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 23, 2004

Stayed here at the beginning of October, 2004 for 3 nights. Room was above average size but the hotel was average. Town centre within walking distance. Staff at reception were friendly and helpful

Helpful?
6 Thank LDouglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 117 Conz St, Northampton, MA 01060-3883
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

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