Went to see Johnny A on Jan 28th...got there at 5:45 and the place was nearly full (doors open at 5:30 sharp)...had to wait for a hostess to be seated. I was happy to see one very small table left on the floor so I asked if we (my husband and I) could sit there. I was told that it was a handicapped table, so no. We watched as multiple couples came in and tried to get seated at this little table. They all got the same line as us. Interestingly enough about 10 minutes before the show started 2 couples sashayed in and took the 4 seats at that table. I said to the waitress, "so I guess they are not for handicapped", she looked embarassed and said somthing to the effect that they can't ask people what their handicap is and that her boss told her the hostess to give them that table. So I can only assume that if you are a friend of the manager you might get a good table. I'd prefer to hear that up front than to hear the phoney BS about reserving a handicapped table. We were seated under the second floor balcony right near the door (which was left open most of the night-brrrr).
The view to the stage was pretty good...the table and high stools felt like they were going to fall apart, obviously in need of either new ones or at least some attention form a screwdriver. Our waitress was friendly and did check on us the appropriate number of times dispite the number of tables she had. We ordered dinner, my husband the 14 oz T-bone steak and me the Black Bean and corn burrito with cheese. My husband was told they didn't have anymore 14oz T-Bones so he would get a 10oz one and would that be ok...he said yes and asked if the price would be adjusted ($21.95)...the waitress skirted the question, never answered or checked with the manager and we were charged full price for the "thin" 10oz steak. When my dinner arrived I cut it open to find approx 2 cups of dry rice with maybe 5-10 black beans and corn mixed in. There was no cheese, and the waitress forgot the sour cream. I gave the dinner back and reordered the spinach salad...just average...baby spinach leaves thrown on a plate with some feta and cranberries, not very good and the dressing as advertised, raspberry vinegarette was replaced with a vinegar and oil dressing that was heavy on the OIL. Realistically, I do not expect to get a great meal at a music hall, but I do expect some attention to quality and at the very least that the prices will be fair for what you do recieve. $21.95 for a small, thin steak and a handful of french fries is way overpriced, as was the $10 for a small scoop of black bean dip and a handful of tortillas (advertised as a heaping pile). I would recommend eating elsewhere before the show and to skip the food at the Iron Horse....Better yet, buy the CD of your favorite performer and stay home.
FYI...I am not a crank and I have never sent back a meal in my life, but this food was so bad that I had no other choice. If you are only interested in drinking and listening to music...then maybe you won't care. Oh also, the management kept letting people in the door after the performance had started and well after the place was FULL (including standing room). They kept pulling folding chairs out and seating them next to my husband along the wall. Bet the fire marshall would love that.