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“One night stay = Great!”
Review of Hotel Northampton

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Hotel Northampton
Ranked #2 of 5 Hotels in Northampton
Reviewed February 25, 2013

We stayed overnight here on January 24, 2013. Had tickets to a show at the Calvin Theater so it was great that it was right across the street. Great accommodations - stayed in a room with another couple and it was enough space and comfortable. Beds were a little on the hard side but it was fine for one night. We had dinner in the pub - food was great and our server was super friendly (we went back at the end of the night for cocktails). Continental breakfast was great the next morning. Overall I would definitely stay there again - it was perfect for a night out in Northampton - great little town to walk around!

  • Stayed: January 2013, traveled with friends
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1  Thank pac1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 - 311 of 454 reviews

Reviewed January 2, 2013

I was expecting this property to be similar to Inn By The Sea in Cape Elizabeth, Maine or Castle Hill Inn in Newport, RI, but was mistaken. While I can see this being the best option in Northampton, it is simply average. The hotel is in dire need for a renovation, and the staff needs to pay more attention to service. My friend was married in the area in September, and when we called the staff for assistance I was surprised at how little help we received given the size of the room block. Given my experience here, I would most likely save money and stay at the Quality Inn as this hotel was not worth the price.

  • Stayed: September 2012, traveled with friends
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2  Thank J and M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

Have stayed here many times since I frequently need to stay in Northampton and this hotel is really the only option. It is a historic property and nice in areas but in need of many upgrades and could certainly benefit from a little competition in town. The service and staff are barely average and simply seem to have little training or experience. The free breakfast is less than what you would find at an average Hampton Inn and the rooms are small, often have heating or a/c problems, and many need updates. No amenities, pool, spa or real fitness center, and cable TV rarely works. Not great for business travel since there are no real work areas in the room or hotel. Beware of weekends since there are usually wedding parties or other events playing loud music until midnight. All in all a comfortable place to stay during the week if all goes well and if you can find a good deal on the Internet. If you pay full price be prepared to be disappointed in the experience.

Room Tip: Get a higher floor and a room with a sitting area or a junior suite so you have room to move around...
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  • Stayed: September 2012, traveled on business
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2  Thank PA2012Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNorthamptonExec, Executive Assistant at Hotel Northampton, responded to this reviewResponded December 14, 2012

Dear Guest,
Thank you for your recent stay with us. We appreciate your feedback—it is very important so that we can investigate and make improvements. I am sorry to hear that some portions of your stay were less than as expected. It is our goal to accommodate all of our guests to the very best possible standard. We hope that we will have an opportunity to serve you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

This a unique hotel, steeped in history and refinement. It is old. Let's start there and be pleasantly surprised by the small things that remind us of a gentler time. We loved our stay from the first moment we walked in, to the calm shades of our room, to the genteel service. Relaxation prevailed, we had a wonderful night's rest, and enjoyed the easy proximity to the delights of town, all w/in easy walking distance. I particularly enjoyed the lobby with its comfortable seating, the sight of a brand new bride and groom having their photos taken in the main doorway, and the high quality bath products. One wants a hotel stay to be both pleasant and restful and these requirements were met and exceeded. Modern, Hotel Northampton is not, and thank heaven for that. It is a place to relax from modernity, perhaps. A place to enjoy.

  • Stayed: October 2012, traveled with family
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Thank EastCoastAmanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

If you are going to spend the night in Northampton this is the place to stay. Stayed here Sunday December 2nd for a concert at the Calvin theater which is right next door. Had a great experience. I was a little concerned based on some of the negative reviews on here, but it turned out there was no need to be. Our room was on the third floor. It was clean, good sized, with a very comfortable queen size bed that included a down comforter. Nice touch. There were no smells as mentioned in some of the other reviews. The Hotel has a wonderful old historic feel, but the rooms are updated and current. I look forward to staying here again.

  • Stayed: December 2012, traveled as a couple
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Thank jsb2720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

I've wanted to stay at the Hotel Northampton since first seeing it 25 years ago. I finally stayed with my family after Thanksgiving. It's a delightful, historic hotel. If you're looking for all of the conveniences and amenities of a modern business class or luxury hotel, you might be a little disappointed. But if you're looking to sample what a luxurious hotel of the early 20th century might have been like, Hotel Northampton will give you a taste of this. As such, it offers some quirkiness and a lot of charm. No doubt the rooms differ considerably. We were on the second floor on the side near the library and had a great view of downtown (room 273). We seemed to be out of the way of most hotel traffic, including a noisy wedding that was in progress downstairs. Note that the hotel does a brisk wedding business on the weekends.
We ate dinner at the Higgins Tavern, just under our room. A fantastic and authentic space created from an 18th century tavern from New Hampshire. Incredible and authentic atmosphere. Wonderful service and very decent food. We took advantage of the Continental breakfast, included in the room price. Much higher quality food than we're used to at the Hampton Inn.
My only real complaint about the hotel is that it seems a bit pricey ($200). Then again, it was only $30 more than the Hampton Inn Hotel were usually stay at in Chicopee.

Room Tip: If there's a wedding, ask for a room far from where wedding guests are staying or from the ballr...
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  • Stayed: November 2012, traveled with family
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Thank John_d_boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

i had arrived in the evening with no booking on the saturday 17 nov, a wedding in progress,i asked for a room and was told yes and could not have been treated any better, the room was functional, but clean,the bar staff very kind and pointed me in all the right directions, the food,wine exerlent the front desk very professional and the gentlemen who sigened me in ,whose name i do not have but was in scotland for a while,deserves full praise for helping me and i thoroughly enjoyed my stay

  • Stayed: November 2012, traveled solo
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1  Thank LondonTourman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Northampton

Address: 36 King St, Northampton, MA 01060-3291
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Northampton
Price Range: $154 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Northampton 3.5*
Number of rooms: 106
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