While visiting my Hometown, I decided to stay in my once favorite hotel....So upset with the beautiful Hotel Northampton....After 2 totally blacked out nights, with an obvious decrease in their services. The manager insisted employees were patrolling, escorting patrons up star wells (part of 1st night & 2nd night we saw none)....The walkways were slippery & icy, no heat, no lights, no help with baggage down dark stairwells ....The Hotel Northampton would not go so far as to give us any retribution--- not even a drink @ Wiggins Tavern...It's just sad that I can never stay their again.
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