Yuck, Yuck, Yuck!
Our first impression of White Sands was to immediately fly back to Chicago. We booked an "enclave" room, paid for it, saw the room, and asked for our money back. We were refused. Our room was upgraded to a "nicer" room which was equally as repulsive as the first room appeared. We went out and spent $20 on cleaning supplies and lysol to rid of the nasty moldy odor. We took it upon ourselves to clean the pool (including the beer can that was floating in it) with a skimmer, and was yelled at by Jason (management) for doing so. The "spa" is the same temperature as the pool. We asked Jason's mother to turn it on and we had to wait about an hour for him to show up because she does not know how. He turned it on to a whopping 100 degrees which took about 5 hours to heat. The next morning it was off again, and he was nowhere to be found.
We found 3 bugs in our daughter's bed and dried blood stains on the conforter so we told Jason. 20 minutes later he came down and said "those are moths, and moths are not bugs." The bugs that we killed in the bed were not moths. He was very rude and seemed very bothered that we disturbed him.
Of course, Jason did not have the authority to give us our money back for the remaining 2 nights. We waited until the next morning for his mommy to show up and we were finally able to get 1/2 of our money back, so we could get the heck out of there. After one of the worst nights of our lives, and very little sleep due to the odor of overpowering mildew and lysol, it will be a cold day in hell before we visit White Sands again.
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- Also Known As:
- Beachfront White Sands Hotel North Truro
- Hotel Beachfront White Sands
- Beachfront White Sands Resort Motel North Truro, MA, North America