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“Walking Distance to The Water”

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Essex Street Inn & Suites
Ranked #2 of 2 Hotels in Newburyport
Certificate of Excellence
Rochester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Walking Distance to The Water”
Reviewed January 17, 2013

We really enjoyed our stay at Essex Inn. Its location in the middle of Newburyport made it easy to walk to dinner every night and just enjoy a stroll around town. The waterfront is also in walking distance and absolutely beautiful!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, January 29, 2013
Thank you to this guest for their recent stay and taking the time to post this review.
All the Best,
Kathy Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Any
English first
Waltham, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 10, 2012

Went for a weekend stay. The property we right in the center of town. Seconds from shopping and restuarants. Rooms were clean and had all the immentities that you need. Stayed in a 2 floor bedroom suite with fireplace, TV, Full Kitchen, etc.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathleen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, December 14, 2012
Thank you for your recent stay and taking the time to post this review. We are glad you had a wonderful time and look forward to your return in 2013.
Happy Holidays,
Best,
Kathy Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2012

We had a great weekend at the Essex Street Inn. We are a group of 18 couples who find a different town and inn for an annual get-together. Kathy Ross the Manager was incredibly helpful with our booking every step of the way. All the rooms are different, unique and beautiful. The staff was so helpful, they even brought firewood for our hospitality suite and served a delicious continental breakfast each morning. Everyone in our group was very impressed with the inn and the entire town of Newburyport. We just parked our cars on Friday night at the inn and walked everywhere for the rest of the weekend. We even had light snow for our "Christmas Stroll Group" - this was our 30th Annual celebration and it couldn't have been better.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SKSOUP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, December 14, 2012
Thank you for submitting your review. It was a great pleasure working with this group and we are happy they had a great stay and felt they had great service.
Happy Holidays,
Kathy Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cazenovia, NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2012

We were very disappointed in our stay at te Essex Inn. While the location is great to the village center, our room was not what we were expecting. First, our room key would not work. We had to ask staff to use the master key several times. The carpet in our room was badly stained and even though air conditioning is advertised, it was not in our room. Also, the television is postage size. Our room was not serviced after our first night stay either. The room really showed its age. I would not recommend this place to family or friends.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, October 21, 2012
We are sorry that this guest had a disappointing stay. They did stay with us for 3 nights.
I was notified by our night shift via our communication log that this guest was upset that they did not receive made service on their 2nd day. I did speak this guest the following morning and apologize in regards to the housekeepers overlooking service to their room. The guest did mention the carpets at this time. I offered to move them to a more suitable room. They declined.Therefore I did give them a discount for this inconvenience and had our housekeeping supervisor personally service their room and do the best she could in regards to the carpets on this day.
The issue with the keys was also mentioned and I did inform the guest that this is an old building with old doors . At times they can be temperamental and that we are in the early stages with plans to switch to key cards instead of the old fashion keys to our rooms. This project will involve minor construction and would not begin until atleast January 2013.
In response to the air conditioner, The particular room that this guest occupied does take window unit. Window units are put in about Memorial Day and removed about Columbus Day. This guest stayed after Columbus Day so the A/C unit was already removed. With all do respect to this guest nothing was mentioned to me anything about the A/C during our intital conversation. If so, I would have been more than happy to have it reinstalled for the duration of this stay.
Thank you,
Kathy Ross
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, Massachusetts
1 review
Reviewed October 16, 2012

It was my first time staying at an inn that had that old school feel and i absolutely loved it! Great location and great time spent. Although I went there on business, I feel that it would also be a great place to go with my wife and plan to do so in he near future!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kstern131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, October 21, 2012
Thank you to this guest for their recent stay and taking the time to post this review.
It was our pleasure to have you as our guest. We hope to see you and your wife soon.
Best,
Kathy Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
connecticut
Level Contributor
171 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 14, 2012

We stayed in the outside suite which is handicapped accessible, but we needed a king bed, so we took it. The suite was spacious and consisted of two rooms, one with a convertible couch, and the bedroom and bathroom- all rooms were huge! The suite was clean and updated and also had a gas-lit fireplace in the bedroom, which was a nice touch. The breakfast could have been better, but it served the purpose. The inn is located right in town, just steps away from the shops and restaurants, so we didn't need the car. The inn also offers a two-room house located on the river which is nice but a little remote. The staff was friendly and accommodating. Overall, a nice place to stay and we will definitely book here again as the prices were reasonable.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank dede48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Infoessexstreetinn, Manager at Essex Street Inn & Suites, responded to this review, October 21, 2012
Thank you for being our guest and taking the time to post this review.
We hope to see you again soon,
Sincerely,
Kathy Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 12, 2012

We stayed in the main building, which is a large nicely furnished turn of the century building. Feels a bit like staying in a stately home. The welcome was warm, and the room large and comfortable. The en-suite bathroom was really showing its age, but it was extremely clean nevertheless. We had a downstairs front room, so you get a bit of street noise, and lots of front-door squeaking from guests coming and going, but a spot of light oil would fix that. Our room was extremely warm on arrival, yet we woke up freezing because we hadn't noticed that all the windows were open slightly! WiFi is free and works well, and there's a help-yourself Keurig coffee maker with which I became firm friends (with a large selection, obviously they listened to the previous reviewer's complaints about the K-Cups!)

Breakfast is a fairly dismal take on the standard B&B continental affair, but on the plus side you're about 2 minutes walk from all of Newburyport's best places to eat, so grab one of their excellent coffees, skip the crap breakfast, and head into town.

If they sorted the bathrooms out and put a bit more thought into breakfast it would be just about perfect, but as it is it's still highly commendable.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blowback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Essex Street Inn & Suites

Property: Essex Street Inn & Suites
Address: 7 Essex St, Newburyport, MA 01950-2710
Location: United States > Massachusetts > Newburyport
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Newburyport
Price Range (Based on Average Rates): $$
Number of rooms: 37
Official Description (provided by the hotel):
Located in historic downtown Newburyport, the Essex Street Inn provides charming and comfortable accommodations for business travelers and those fun get-aways. The Inn is only steps away from casual and elegant dining, the famous waterfront, arts and cultural events, fine and funky stores, and the finest antique shops. The Inn contains 38 beautifully appointed rooms and suites all wired for high speed internet access. A lovely breakfast room offers fresh teas and coffees around the clock, continental breakfast, and the morning paper. ... more   less 
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Also Known As:
Essex Street Inn And Suites
Essex Street Hotel Newburyport
The Essex Street Hotel

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