We are local and have been going to Agave for years. The food is great and both the margaritas and sangria are the best in the area. Until now I have never had a complaint. My family went for dinner this past weekend and found the hostess to be EXTREMELY rude! She never greeted us or even smiled when we walked in. When we said 5 for dinner she said "Well it is going to be at least 15 to 20 minutes." in a tone I could only call obnoxious. We said we would wait but I honestly thought about walking out. My husband walked up to check the second floor just out of curiosity and she immediately grabbed menus, went up behind him and set our table. There were plenty of open tables upstairs. When we left she managed to offer a quick smile but never said anything to us as we walked by. I don't know why she acted this way but we tend to eat out quite a bit and her attitude will make me second guess choosing Agave the next time. Customer service is key to the success of any business. I personally would never want this hostess to be the face greeting my customers or representing my company.
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