I have to agree with hallen_921on the food as I was at the same wedding. The front desk staff was very accommodating and the rooms were beautiful. But the wedding reception service was very slow and not very well coordinated. The wedding was at 4:30 p.m. in the same town and was over by 5 p.m. My husband and I got back to the hotel at 5:15 and walked down to the reception about 6 p.m. The banquet staff were serving hors d'oeuvres in the entrance hall instead of letting us into the banquet room. After an hour in the hall, they finally let us into the room. We were served our appetizer about 45 minutes later. We were served our meal at 8:30 p.m. which was ridiculous. Then instead of clearing each table as they finished, they waited until the entire 185 people were done before clearing any tables. I worked in this industry for 18 years and was appalled by the inexperience of the banquet servers. Yes, there was another wedding reception at the same time, but the banquet coordinator should have made better arrangements in that case or schedule only one reception at a time. The price of the wine and beer was very expensive-$9 for a glass of house wine and $6 for bottle beer. I am not from the area, but a gentleman at the wedding mentioned that he could go into the city of Boston and pay less. I would like to mention that Ann the night banquet coordinator was extremely helpful in finding the bride's veil and I was told that Sherry the day coordinator had placed it in the honeymoon suite not realizing that the veil was the borrowed part of the wedding attire. Ann went out of her way to return the veil to me. All in all, I would recommend the rooms, but would never have a reception at this hotel.
- Official Description (provided by the hotel):
- Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more less
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- Also Known As:
- Crowne Plaza Natick
- Crowne Plaza Hotel Boston