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“Don't worry about highway noise” 3 of 5 bubbles
Review of Courtyard Boston Natick

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Courtyard Boston Natick
Ranked #2 of 4 Hotels in Natick
Certificate of Excellence
Albany, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Don't worry about highway noise”
3 of 5 bubbles Reviewed July 5, 2013

If you appreciate a nice, quiet room for sleeping, you won't have to worry about highway noise disturbing your sleep at the Courtyard by Marriott in Natick . . . because the air conditioning unit will keep you up. Sadly, after all-too-few minutes of shut-eye, my wife and I both crawled out of bed bleary-eyed and exhausted. On the plus side, the hotel is lovely, the location is excellent if you want convenient access to Boston's western suburbs, and the staff are quite friendly. We were disappointed by the fact that breakfast is not included, however, as it should be at "big box" hotels like this. Unfortunately, the breakfast buffet (I'd call it "adequate," certainly not "great") was also over-priced. We'd stay here again, but would look for other options first.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank oldvolvo940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    80
    103
    66
    20
    7
See reviews for
98
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79
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Tokyo, Japan
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

I believe the manager's name was Jill. I had a little personal issue while staying at this hotel but all the hotel crew helped me out very kindly. Most of all, the manager was beyond amazing.
She took really care of my situation and handled it very very well.
Food was also nice, and the waitress was wonderful.
I would definitely come back and stay again.

Stayed July 2012, traveled on business
Helpful?
Thank ekkachan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owensboro KY
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

Nice stay. Marriott bed, good shower, nice hot tub and pool, great breakfast bufet, attentive desk staff, unusual thickly wooded atrium view, modern well maintained newer building with good layout and free parking. Lots of great restaurants nearby. TV had lots of channels about 60 /40 HD mix.

Room Tip: Room facing atruim recommended, some outside rooms have balcony
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tailbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed May 26, 2013

Hotel is basic, no frills whatsoever. Rooms are clean however very little light in bathroom area and coffee pot is permanent fixture in the corner of a small vanity.

Stayed in king size room with sleeper couch for the kiddos, the sleeper was not made when we arrived late and when they dropped off the linens, they only gave us 1 sheet and 1 really old, rough feeling blanket. No comforter or extra pillows..

Free parking is a plus..

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tropigl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenosha, Wisconsin
1 review
3 of 5 bubbles Reviewed May 9, 2013

The hotel itself isn't bad - it is a Marriott, which are usually always good. Trying to make a reservation on the other hand ... I was put on hold for 5 minutes the first time I called (I know patient aren't I?) Then I called back and was put on hold, then after a couple of minutes was hung up on - this happened twice. Then I finally spoke to someone to make the reservation and she just sat there breathing in my ear for 2 minutes instead of asking me the usual booking questions, then because I was booking a colleagues reservation to coordinate with another coleagues reservation, I gave her the corporate rate we are supposed to get when we book there, but she "couldn't find it", and put me on hold and a few minutes later, "no one else could find it eather" even though I literally just booked the other one the day before using that corporate rate. Then I finally just gave up on that and she tells me I should call the corporate office and tell them to send over the rate. So, giving up... I was just going to go ahead and book it, until she told me it was $30 more than their online rate for the same room! I did it online. Much easier!

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Level Contributor
109 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed April 15, 2013

Hotel is best described as adequate. Rooms are good sized, reasonably clean, and the balconys are nice. But i for one, am not sure the attraction of courtyards. No free breakfast, not even a donut or bagel, no paper at your door in the morning, really, not much except basic lodging. Bedding was OK, matressess a little cheap and firm but maybe i am spoiled. not enough elevators. Parking tight, road out front is always quite busy. Plenty to do in the area though, shopping, food choices, etc. Surly desk staff. Looks elsewhere unless you are in a pinch for this spot or are using points.

Room Tip: Larger balconies in the front center rooms. try to look over the swamp, it is quieter tnan the road...
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank moparmaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 9, 2013

I stayed here a lot in 2012, almost 3 months straight. Very nice hotel, awesome staff, nice rooms, just a great experience.
If you want to eat somewhere, just ask the staff, they know all sorts of great places, and will gladly take you there.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank toballou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, Manager at Courtyard Boston Natick, responded to this review, April 10, 2013
Thank you for reviewing the Courtyard by Marriott Natick. Ensuring that our guest comfort and satistaction is met is our highest priority. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Boston Natick

Property: Courtyard Boston Natick
Address: 342 Speen St, Natick, MA 01760-1507
Location: United States > Massachusetts > Natick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Natick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Natick 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Courtyard By Marriott Boston Natick Hotel Natick
Courtyard Natick
Natick Marriott
Natick Courtyard

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