After some prodding from corporate, and my own sense of fairness being tested, I decided to give the HIE another shot, going with some trepidation, I decided to minimize my out of pocket expenses, and use my reward points, promised by the big wigs, as Mia copa for the last debacle. Unfortunately, those in charge of providing said points, had not as of that date, added the points, fortunately, I had enough accrued to defray the majority of the cost, minus $40, not bad considering the usual bite they put on me at full price. Our story has an actual Super hero, in the name of Kevin, the young night manager on from 3-11pm, on this particular Saturday, who did everything humanly possible, short of flying to corporate to actually retrieve my reward points for me, to no avail, feeling bad that he failed me in his quest, he did something that every employee of this company, should be trained to do in this situation, he upgraded my room to a first floor Jacuzzi suite, and as I was forced to book the room through their own computer, I noticed that my cellphone was dead, Kevin, not missing a beat, brought me a USB charger, So that I might charge my phone enough, to complete the reservation, this only being eclipsed by him bringing me the charged phone to my room, an hour later, so that I didn't have to come back out to the lobby, I should also let it be known, that I'm disabled, with very bad arthritis, in all my leg joints, and spine, and for this young man to make the added effort of delivering said cellphone, was the icing, on a very wonderful cake! I can honestly say, that between the upgrade, and this act of kindness, if this Kid, isn't elevated to some form of upper management, I may lose faith in this company all over again! LOL KUDOS to Kevin, for service above, and beyond the call!
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Express Middleboro Raynham. We are conveniently located in Middleboro, MA at Exit 6 off I-495, 1/8 mile west on US-44, or Exit 13 off Route 24, 4 miles east on US-44. Whether you are traveling for business or leisure, we are here to make sure you have a pleasant stay. We invite you to explore our site to learn more about our accommodations, hotel amenities, planning a group stay or event and the surrounding area. We look forward to having you as our guest. The Holiday Inn Express Hotel & Suites Middleboro / Raynham combines full convenience with unmatched standards of excellence to make your experience comfortable, with well-appointed Guestrooms to enhance your stay. Each of our deluxe guestrooms provides the convenience of a personal office, the comforts of home, and extra touches to help make your stay a pleasant experience. If you're looking for larger accommodations, ask about our Deluxe Guest Suites with the added convenience of a sitting area and wet bar. For the best in luxury or a romantic weekend, try our Whirlpool Suites, which allow you to soak in the tub while watching television! The Holiday Inn Express Hotel & Suites Middleboro / Raynham brings you value along with comfort. Each one of our guestrooms contains the Simply Smart Guest Bathroom, Simply Smart Bedding Collection, and include our very own Express Start Hot Breakfast Bar. As our guest, you have access to the business center, guest laundry, fitness room, indoor heated swimming pool and hot tub. ... more less
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- Also Known As:
- Holiday Inn Express Suites Middleboro Hotel Middleboro
- Holiday Inn Express Middleboro
- Holiday Inn Middleboro
- Middleboro Holiday Inn