We were staying for 1 night and decided to stay here based on location, indoor heated pool and free hot breakfast and mildly price.
We had the hotel coupon book but the coupon is only valid sun-thu and we were staying Saturday. Last night in fact. We arrived approx 630p.
I walked in with the coupon and was greeted (I use the term loosely) by a stone faced Kim who told me that they have limited rooms available. She was not particularly rude but definitely not a friendly front desk face that I'm used to. Also her family was sitting in the lobby eating McDonald's which and the lobby stunk of French fries. And the child was running around while Kim was yelling at them while we were checking in. Pleasant! We should have left then but were tired.
We decided to stay and went to the room. It's fine, it was a smoking room so there were burn holes everywhere.
We went to go to the pool and could not get in with our key. We went to the front desk and asked Kim how to get in and she told us the door was broken so the pool was closed. She did not tell us this at check in and there was nothing she would do.
Then, we went to ask for a spoon and walked up to the front desk and stood there while Kim was on the phone talking to who we would assume was her boss screaming about "these bit**s upstairs who were complaining that there was no hot water and they wanted and refund" she saw me standing there and kept screaming. I said did I hear there's no hot water, and she miserably confirmed this and I too asked for some credit we had been walking all day and wanted to take a shower especially since she wouldn't unlock the pool. And she said I'm only the front desk.
Wow I can't believe she is a front desk person. I work in customer service and if any of my employees acted like this they would be gone. It was 99.99 and not worth it at all terrible, terrible, terrible.!
- Official Description (provided by the hotel):
- Conveniently located between Boston MA and Manchester NH, this full service hotel features executive class suites, fitness center with oversized indoor heated pool, room service and free WIFI. Enjoy complimentary breakfast every morning featuring Belgian waffles and fresh gourmet coffee. Let our seasoned staff assist you with incredible local insights. Award-winning New England Seafood and Budget Rent-a-Car located on-site! Easy access to highways, restaurants, shopping, museums & more. Reserve your room today! You'll be glad you did. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Days Hotel & Conference Center - Methuen MA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Hotel And Conference Center-Methuen
- Days Inn Methuen