My fiance and I needed to cancel our reservations four days prior to our reservation due to a unexpected medical emergency. The staff at the Beach Plum Inn was terrible to deal with. They only returned my call after 2 messages and an email and were unwilling to help us out in any way. Despite four days notice, they were unwilling to try and rebook our room and charged us for our entire stay in addition to a 10% cancellation fee.
We would have been more than happy to pay for our reservation, without complaint, if the Beach Plum had made some sort of effort to rebook the room and refund us for any time they were able to re-book.
It has been an awful experience working with the staff at the Beach Plum.
- Free Wifi
- Free Parking