We had a horrible experience on Big Fish Charters out of Marshfield, MA from the start to the finish. The day started with the Captain and the mate showing up an hour late and not being prepared at all. We later found out the mate slept on the boat. The mate was clearly not in a good mood as he didn’t have much to say to us and wasn’t willing to assist us with our gear. As departed from the dock we were told we would need to fish for our bait as all the bait they had died. Rather than get the pole ready the mate decided to go to sleep. When we arrived at the first stop the captain set up a few poles while the mate watched. One of the guys in our party grabbed the last pole and was quickly yelled at by the mate stating “that was his pole and to put it back”. The captain showed us once how we need to work the jig and then left us on our own. We weren’t very successful but we left to try for tuna with the few fish we had. While on route again the mate went to sleep instead of setting up poles so when we arrived the captain took 45 minutes to set up the 4 lines. We then sat for 3 hours with no action so we asked the captain to change locations. He eventually brought us in closer to shore and upon arrival got no help from the mate again so took another 30 minutes to send out 2 lines. We watched for another hour without any success and the captain called it a day. To cap the day off it took him seven attempts to park the boat like it was his first time doing it. The entire trip was a disaster and the way we were treated after paying $1500 was deplorable.
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