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“very happy stay”

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Hampton Inn Boston/Marlborough
Ranked #3 of 10 Hotels in Marlborough
Certificate of Excellence
GreenLeadersBronze level
Marlborough, United States
1 review
“very happy stay”
5 of 5 bubbles Reviewed December 18, 2013

we ended up acquiring 2 rooms for our sons party so that the kids could swim and stay for some fun (all while the snow was falling down. I am a Hilton Honors member and did not have my card with me, but they were happy to look my information up on the computer. Happy Holidays/Merry Christmas ! The Hudson Family

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, December 19, 2013
Dear Susan H,

Thank you for taking time to post a review regarding your stay with us. I am happy to hear that you enjoyed your stay. I will be sure to share your comments with our team. We look forward to seeing you again the next time you are in the area.

Sincerely,

Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
New Bedford, United States
1 review
3 of 5 bubbles Reviewed December 13, 2013

Checking was fast as was the check out. Did not find out that the fridge in the room was not working until morning when I went into it to retrieve items from it. I did tell the person at the desk and he did say that he was sorry for this fact.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, December 17, 2013
Dear Michael M,

Thank you for your honest feedback on your recent stay with us. I apologize that your fridge was not working and that we didn’t meet your expectations during your stay. I have contacted our engineering team to correct the problem. Thank you again for taking the time to provide us with your feedback. We look forward to seeing you when your travels bring you to the area so we may better demonstrate our commitment to your comfort.

Sincerely,
Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MT LAUREL, NJ, United States
1 review
5 of 5 bubbles Reviewed December 4, 2013

No problems. Everything went well from CHECK IN to CHECK OUT. Nice room. At least 2 security guards. Cheaper than the Best Western down the street. Good access to the interstate. Good food on the other side of the road. We will stay there again when we are back in the area.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, December 6, 2013
Dear Charles T,

I appreciate your feedback. It’s quite nice to read that you found our hotel to be clean and most importantly that our team was so helpful in making this a "great stay" We aim to make ever stay better than our competition and it appears we have done so in your case. Thanks for choosing us and come back soon!! We look forward to having you stay with us again in the near future.

Sincerely,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

My husband and I liked this hotel so much that we already made reservations for next year. Excellent service and price. One minute away from the local supermarket, gas stations, Starbucks, Fast Food restaurants, etc... Nextdoor to the 2x per year Paradise City Craft Fair that we attend every year. The cookies and popcorn topped it off! Very friendly and helpful staff.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Javier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, December 2, 2013
Dear Javier P,

I would like to thank you for taking the time to review our hotel and share your comments from your last stay with us. I am happy to see that you enjoyed your stay with us! It sounds like all the staff here did an amazing job making you feel at home, which is our number one goal. I will share your wonderful comments with the entire staff here. Thanks again for staying with us and I hope to see you again the next time you are in the Marlborough area!

Sincerely,

Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 28, 2013

Excellent hotel, clean spacious rooms, great beds. Friendly staff, free wifi, easy parking, good location, free morning buffet breakfast with a huge variety and selection. Good coffee available all the time.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank HollyFriesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, December 2, 2013
Dear HollyFriesen,

Thank you for taking the time to give us your wonderful review of our hotel. It's always great to hear that our guests enjoy staying with us. We would welcome you to return to us on a future visit to the Marlborough area!


Sincerely,
Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, NC, United States
1 review
5 of 5 bubbles Reviewed November 19, 2013

I stay in a lot of Hampton Inns, and this is one of the better ones. They always have decaf. They also have popcorn. If you like Japanese or Chinese food, there are two good restraunts a block away. They have a great staff that is always friendly and helpful.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Edgar W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, November 20, 2013
Dear Edgar W,

I appreciate your feedback and the positive ratings you offered regarding your recent stay. As a valued guest, your feedback is important to us and we will continue to strive for excellence and insure that we exceed your expectations during your stays with us. We look forward to having you stay with us again in the near future.

Sincerely,
Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
206 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed November 15, 2013

Although a bit on the expensive side, the hotel is close to some companies in the area. The location is not crowded with traffic. A strip mall is 5 minutes walk from the hotel. Rooms are clean and well decorated. Selections on TV could need an upgrade. Breakfast menu is decent. Items are fresh.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shreyk21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, November 17, 2013
Dear Shreyk21,

Thank you very much for taking the time to review our hotel. We are very happy you have enjoyed your stay in our hotel and we look forward to having you with us again in the future. I will make sure to pass on your kind words to the hotel staff.

Sincerely,
Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Boston/Marlborough

Property: Hampton Inn Boston/Marlborough
Address: 277 Boston Post Rd W, Marlborough, MA 01752-4630
Phone Number:
Location: United States > Massachusetts > Marlborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Marlborough
#1 Business Hotel in Marlborough
#2 Green Hotel in Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Boston/Marlborough 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn Marlborough Hotel Marlborough
Marlborough Hampton Inn

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