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“Great hotel--Very accommodating staff”

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Hampton Inn Boston/Marlborough
Ranked #3 of 10 Hotels in Marlborough
Certificate of Excellence
GreenLeadersBronze level
Breinigsville, PA, United States
1 review
“Great hotel--Very accommodating staff”
Reviewed October 22, 2013

Was a great place to spend the night midway on a long trip. A member of the staff even contacted me in advance to see if we needed anything additional to make our stay more comfortable. Very nice personal gesture.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeffery S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 23, 2013
Dear Jeffery S ,

Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! We look forward to your next visit!

Sincerely,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
    270
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    13
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See reviews for
161
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172
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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  • Any
English first
Maryland
Level Contributor
5 reviews
Reviewed October 21, 2013

Another fine stay at Hampton Inn, this one is located just off 495 and in a business park. Clean, and well kept. Breakfast was very good and the room had a nice layout for a quick trip that I was doing.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank AltFuelVehicles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 23, 2013
Dear AltFuelVehicles ,

Thanks for sharing your pleasant experience with us . Our team works hard to make sure every stay is the best it can be and we appreciate you letting us know. We hope to see you when in the Marlborough area again!

Sincerely,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goldsboro, North Carolina
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2013 via mobile

My husband & I are on the tail end of an 8 day trip through New England. We choose this hotel for the value and (relative) proximity to Boston. We checked many hotels closer to Boston but we'd have to pay $300+ a night. No way!! We decided to drive into Boston and tour around the city then go back out to Marlborough to sleep. The hotel is just a mile (or so) off 495 and there are plenty of restaurants close by. The service was excellent, the hotel was very clean & orderly, and their continental breakfast was better than most other hotels (as far as selection and amount). I'd highly recommend this hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 14, 2013
,Dear Karen T,

I would like to thank you for taking the time to review our hotel and share your comments from your last stay with us. I am happy to see that you enjoyed your stay with us! It sounds like all the staff here did an amazing job making you feel at home, which is our number one goal. I will share your wonderful comments with the entire staff here. Thanks again for staying with us and I hope to see you again the next time you are in the Marlborough area!

Sincerely,

Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly, Michigan, United States
1 review
Reviewed October 10, 2013

Everyone here was very nice, The beds were very good and having the whirlpool made for a relaxing end to the day. If they match the price I got this time I will come back when I am in town to see My Daughter and new Son.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 11, 2013
Thank you, Cori W for your feedback on your stay with our hotel. The staff takes great pride in their work at our hotel and I am thankful that you were able to share your experience.


Sincerely,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 9, 2013

Great Stay !!

Everything was perfect in the hotel, booked a 2 double bed arrived very late but was greeted well at the reception, looks clean and nice, flat screen TV, comfortable beds.
clean Hotel. Microwave refrigerator in room. Clean bathroom, great shower.

I was dissappointed with the Carpet, A little old and comes across as dirty.

Other than that a fantastic stay.

Good Safe location.

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank hitvyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 10, 2013
Dear hitvyas,

Thank you for taking the time to write a review about your recent stay with us. I apologize that we did not meet your expectations in regards to the carpet. I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our first priority. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area so we may better demonstrate our commitment to your comfort. If we may be of any additional assistance, please do not hesitate to contact our offices directly.

Thank you,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed October 8, 2013

The hotel was in the perfect spot, close to my destination for training. The room was very clean, breakfast was good and varied each day. I had no problems with my stay other than the parking. Now if they could figure out how to seal the parking lot without having to remove the cars.....

  • Stayed October 2013, traveled on business
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Review collected in partnership with Hampton

Helpful?
Thank Lawrence H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 9, 2013
Dear Lawrence H ,

Thank you so much for the great review and the nice comments regarding your stay! We are happy you chose to stay with us. We look forward to seeing you again when you are in the Marlborough area.


Sincerely,
Melissa Martins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis
2 reviews
Reviewed October 4, 2013

There's a lot of hotels to stay at on that strip of road in Marlborough but I'm glad I stayed here... Hampton is always great value for the price. The breakfast was great, the beds are always so comfy and the staff is very nice.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review, October 7, 2013
Dear Sean B ,

Thank you for taking time to write a review regarding your recent stay with us! I am glad you found our hotel to meet your expectations and enjoyed the amenities we offer here. We look forward to seeing you again the next time you are in the Marlborough area.

Sincerely,
Melissa Martins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Boston/Marlborough

Property: Hampton Inn Boston/Marlborough
Address: 277 Boston Post Rd W, Marlborough, MA 01752-4630
Phone Number:
Location: United States > Massachusetts > Marlborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Marlborough
#1 Best Value Hotel in Marlborough
#2 Green Hotel in Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Boston/Marlborough 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn Marlborough Hotel Marlborough
Marlborough Hampton Inn

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