I stated this hotel recently for business. The hotel is clean, fairly modern, and close to the highway. Despite its proximity to the highway, there's no noise in the room. What sets this hotel apart from others is the staff. They are professional, friendly, and eager to please. I arrived late And went to buy candy bar in the snack shop. The front desk manager comped me the candy bar for no particular reason except to be friendly. The catering manager, Mary Millett, greets each table at breakfast in the morning. I was late for the free buffet, but Mary offered to have an omelette cooked for me.
My only criticism of this hotel is the location. It is advertised as the Embassy suites Boston in Marlboro. In reality, Marlbrough is approximately 45 miles outside of Boston. Visitors planning to visit Boston would do well not to stay at this hotel, only because of the distance from Boston to Marlborough. If you're visiting Worcester or central Massachusetts, This is the place to stay.More
- Free Wifi
- Free Parking