My family and I stayed here for a hockey tournament last weekend. You would think a hotel that is supposed to cater to families and large events would be more prepared and professional. The staff was curt, sarcastic and unhelpful. There were a few associates during the morning breakfast that were very nice(Jeff and a young lady at the hostess desk that i did not get her name) but other than that - from the hotel front desk to especially Zachary's - awful. The property was understaffed, dirty, smelled, had fill-in security guards - lackluster to say to least.
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- Also Known As:
- Best Western Royal Plaza Hotel And Trade Center
- Best Western Royal Plaza Hotel & Trade Marlborough
- Marlborough Best Western
- Best Western Marlborough