This used to be a great value - and while most of the hotel is very clean, there's so much that's tired and in need of repair. We noticed upon arriving that the elevators had failed a recent inspection. We were given a room that hadn't been cleaned. They immediately fixed the problem, and while the staff was great, the room looked as though it was furnished in 1975. I think the TV was older than my college student. It's too bad, because this could be a great value if the chain invested money into updating the facility. Again, the highlight was the staff. They deserve better!
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- Also Known As:
- Best Western Royal Plaza Hotel And Trade Center
- Best Western Royal Plaza Hotel & Trade Marlborough
- Marlborough Best Western
- Best Western Marlborough