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Extended Stay America - Boston - Marlborough
Ranked #9 of 12 Hotels in Marlborough
Reviewed October 2, 2012

Staff at hotel friendly and helpful. 1st night stayed in room on 1st floor. Unacceptable. Room smelly and carpet stained. Had to refresh and clean kitchenette myself. Felt like we slept on two box springs without a mattress. Asked and was given room on 2nd floor next morning. This one was much cleaner, except for green sofa bed, which was stained and smelly (like wet dog). On the plus side this was the quietest place we have ever stayed. Also the outside access doors, other than main lobby, we found not to be locked. Not make for a safe feeling. I also think this hotel was used as the city's overflow for welfare and homeless. Just remember, you get what you pay for!

Room Tip: No pool. If you decided to stay here, ask for a second floor double room.
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  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Traveler34785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Boston - Marlborough, responded to this reviewResponded October 9, 2012

Thank You for taking our survey that was sent to you. I would like to apologize for any inconvenience you experienced during your stay with us.
We will be renovating our Hotel this month which will give us a fresh new look. We are very excited about this process. We truly value your
business and would like to see you back at our new Hotel. Our staff member's value our customers and we always wish for them to come back.
We hope to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 8, 2015
Google Translation

Stayed: August 2015
Thank ElianeFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Boston - Marlborough

Address: 19 Northboro Rd E, Marlborough, MA 01752-1818 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Massachusetts > Marlborough
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Marlborough
Price Range: $94 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Marlborough 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Homestead Studio Suites Boston - Marlborough Hotel Marlborough
Homestead Marlborough
Homestead Studio Suites Marlborough
Homestead Suites Marlborough
Marlborough Homestead Suites

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