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“Perfectly good hotel if the location is what you are looking for...”
Review of Aloft Lexington

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Aloft Lexington
Ranked #3 of 4 Hotels in Lexington
Reviewed June 4, 2013

I was nervous when booked this hotel on priceline and saw it was pet-friendly (I have bad allergies), saw it was on the highway, and saw mixed reviews on Tripadvisor. I was also put off by some of the hotel's responses to complaints to negative postings on tripadvisor... So I arrived with fairly low expectations and was pleasantly surprised. They gave me a pet-free room, the loud music everyone complained about was actually not that bad music, the "vending" type food was actually a decent selection and I used it twice, the bar scene was actually pleasant and I met some interesting fellow travelers, and they helped me quite a bit at check in and check out with various and small things since I was on a complicated trip and had lots of bags and needs. About the only drawback was it was the parking lot was much fuller than I expected--I had to park way across on the far side and walk in the rain, but did find about the last space. Wifi was fine.

Room Tip: Ask for a pet-free room at time of reservation and at check in.
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  • Stayed: April 2013, traveled on business
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Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded June 13, 2013

Dear B L,
Thank you for taking the time to share your experience. We're delighted to hear that you were pleasantly surprised when you arrived at the hotel and happy to hear we were able to ease your doubts and first impressions of our hotel. We're also glad that our busy parking lot didn't deter you from having a great stay. We hope to welcome you back to the hotel should your future travel plans bring you back to Lexington, MA.

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277 - 283 of 507 reviews

Reviewed May 30, 2013

The Aloft was in a convenient location for us - right off 95. Booked it on Priceline for a decent price and had high hopes but this is really a budget hotel, masquerading in minimalist decor. The room was functional and quiet. The platform bed, however, was truly uncomfortable. We were happy our stay was for only one night. You can tell a lot about a hotel from their toiletries and this one had combined shampoo/conditioner in a bulk dispenser. Bring your own toiletries if you stay here. The nicest part of the room was the shower.

There was a tiny pool off the lobby that was packed with a bus load of kids, so we didn't use it. There was no whirlpool. All in all, we would not go back and probably will avoid the Aloft brand of hotels.

Room Tip: We had an upper floor that faced a rock formation (opposite side from the parking) and it was quiet...
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  • Stayed: April 2013, traveled as a couple
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Thank MumaRules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded June 4, 2013

Dear MumaRules,
Thank you for your feedback. Aloft Hotels is one of the specialty select brands of Starwood Hotels. You are correct in that we are not a full-service hotel. However, we have the basic things that travelers want include free WiFi and free bottled water. Our hotel has implemented several green practices and one of them is having the soap dispensers in our showers. This cuts back on the amount of plastic we're using day-to-day. Our shower amenities are still stocked with Bliss products. Thanks again for your feedback and we hope we helped clarify any questions you may have had. We hope to welcome you back to the property should your travel brings you back to the area.

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Reviewed May 19, 2013

Great location just off I-95. Very contemporary decor, very clean, nice pool and exercise area. Breakfast area and bar in lobby. Coming in at night it has the feel and sound of a club. The same color scheme wasn't as appealing in day light and comes across as drab.

While the room was stylish, some basic function is lost. Sliding door to the toilet area didn't have a tight close and offered little privacy and you needed to be in the shower to turn it on and adjust the water temp. Beds looked better than they felt and pillows had almost no substance to them. No lighting for reading in bed.

Breakfast is alacarte with egg and breakfast sandwich options and a muffins and pastries and complementary coffee. Layout of breakfast prep area doesn't accommodate more than a couple people at a time. Lobby music tended to be loud all the time. Staff were polite and accommodating.

  • Stayed: May 2013, traveled with family
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Thank sirius7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded May 23, 2013

Dear sirius7,
Thank you for sharing your recent experience. We're happy to hear you had an overall positive experience with us. Yes, it is true, our Aloft guest rooms are different by design and the modern style is not for everyone and may take a bit of getting use to. Thanks again for sharing your thoughts and we look forward to hosting you again in the future.

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Reviewed May 17, 2013

I like what this hotel is trying to be about. It has a modern look and feel. I booked on Priceline. I had 2 reservations on priceline, one for one night and the other for two nights. Was told I had to check out after the first night and resubmit my credit card but not change rooms. Not a big deal, but why do I need to do this?

More importantly:

-Toilet paper would be nice... how does housekeeping miss that?
- Mattress lumpy
- Hallway water damage
- Out of regular coffee at 7am
- Couldn't hear desk clerk talking to me at check-in over live music in lobby
- 2 nights to go here.

  • Stayed: May 2013, traveled with friends
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Thank MitchfromLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded May 23, 2013

Dear MitchfromLI,
Thank you for taking the time to share your recent experience with us. Unfortunately, it is hotel protocol for guests with overlapping reservations to come down to the desk to resubmit their credit card information in case of hotel incidental charges. Sometimes, we are able to link the two reservations, however, reservations booked on 3rd party sites (such as Priceline) does not allow us to do that, which is why you needed to come down to the desk. As for the additional amenities, we apologize for the inconvenience. Please alert our front desk team so that we may bring to you whatever it is you need. Thanks so much for sharing your thoughts, we hope that you will reconsider us the next time you're in the Lexington area.

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Reviewed May 13, 2013

We had stayed here before but the pool was really cold. This time we were very surprised to have a heated pool. It was wonderful after a long trip. We love the bartender named Amy. She is a lot of fun. The rooms are clean and this time I had a breakfast sandwich and it was delicious.

Thanks again for a nice stay and next time we go to a Red Sox game we will stay here!!

  • Stayed: May 2013, traveled as a couple
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Thank Kathi53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded May 19, 2013

Dear Kathi53,
We're glad you enjoyed your stay! Thank you so much for taking the time to share with us your experience here. We will pass along your good words to Amy. We love it when guests let us know when our team is doing a great job. It helps us give them the recognition they deserve. Thanks again for sharing and we look forward to seeing you again.

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Reviewed May 8, 2013

We have stayed at the ALOFT in Lexington, MA 5 times. This past weekend was the 1st time we had any complaints.There were 3 things broken in the room when we checked in late at night(blinds couldn't be lowered, TV remote was broken and the toilet didn't flush properly). To the credit of the hotel staff they fixed all 3 things within a reasonable amount of time. The nice thing about this hotel is it's friendly staff, modern style, complimentary coffee & tea early (515AM) in the lobby and good location. It's located just off a major highway (Rt.95) and is literally on the Minuteman hiking/biking trail. For those who want to go into Boston it's about a 20 minute drive. It's also near a major retail mall yet the setting of the property makes you feel you are away from all the hustle and bustle and traffic. Overall, a very nice place. We would definitely go again. Full disclosure...we have family who live in Arlington (15 minutes away) that we visit.

  • Stayed: May 2013, traveled with family
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Thank PeachPit24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed here for 3 days while we were in town for our wedding. We picked it after looking at pictures online because we wanted somewhere that would look good for the pre-wedding photos from the photographer - and we weren't disappointed. Everything looked as pictured and was clean.

The bedrooms seem adequate size for us - we had lots of people in and out and gathering in the rooms and they didn't feel any smaller than other hotels I've been in. The only strange thing was the bathroom door slid closed and didn't seem to offer as much privacy as a normal one.

The breakfast wasn't free, but was good (and reasonably priced) and lots of options - we had breakfast sandwiches two mornings in a row.

The staff was friendly and helpful. The kids in the wedding party checked out the pool for a little bit - which was clean, modern, and pretty warm (although no hot tub).

One plus we didn't expect was that they have a full bar, lounge area, and pool table in their lobby. When time was up at our wedding venue some of our party headed back with us and we all hung out there. I was a little worried they'd be upset we were a bigger group or too loud - but there were other groups there and we had no problems having a good time. They did last call for the bar at 12:00, but we stayed almost 2 more hours.

  • Stayed: May 2013, traveled with friends
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Thank eemmllee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Starwood Hotels at Aloft Lexington, responded to this reviewResponded May 19, 2013

Dear eemmllee,
Congratuations on your recent nuptials! We so delighted to hear that you enjoyed your stay with us. We're glad you enjoyed our breakfast options, the indor pool, and our open, loft-like rooms. It's great that you and your guests were able to take advantage of our w xyz bar and re:mix lounge. Sounds like everyone had a blast! We hope your travels take you back to Lexington or we'd love to host you and your husband for your one-year anniversary! Again, congratulations and thank you for the kind words.

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Additional Information about Aloft Lexington

Address: 727 Marrett Rd # A, Lexington, MA 02421-7311
Phone Number:
Location: United States > Massachusetts > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Lexington
Price Range: $121 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Lexington 3*
Number of rooms: 136
Official Description (provided by the hotel):
Aloft Lexington offers a modern and bold travel experience in a historic Boston suburb, surrounded by revolutionary battlegrounds & quaint New England towns and just 20 min from downtown Boston. ... more   less 
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Also Known As:
Aloft Lexington Hotel Lexington

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