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“A very nice hotel in transition”

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DoubleTree by Hilton Hotel Leominster
Ranked #1 of 3 Hotels in Leominster
Leominster, United States
1 review
“A very nice hotel in transition”
Reviewed May 2, 2014

The hotel is undergoing renovations. Given that, the stay was quite good. The room was well decorated and the bed was quite comfortable. The hotel was clean and neat. The staff, especially housekeeping, was friendly and helpful. The only drawback was the noise and some clutter from the renovation. Sunday morning around 9 am there was intermittent drilling and construction noise. Once the renovation is complete, it should be an exceptional place to stay.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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614 reviews from our community

Traveler rating
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    102
    48
    19
See reviews for
222
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Granbury, Texas
Level 6 Contributor
134 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed May 1, 2014

Our stay included a complimentary breakfast - very nice - and, of course, those famous chocolate chip cookies! The lobby area was getting remodeled and the computer and printer area were not available during our stay. Rooms have been remodeled and are very nice - plenty of electrical and USB port outlets. The person at the front desk said that all rooms will have refrigerators and microwaves upon completion of the remodel. But for now you will be lucky if you get one - even if you call ahead. Restaurants in the area are just ok.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardner, United States
1 review
Reviewed May 1, 2014

The overall experience was good with the exception of the morning waitstaff. If you are a 'regular Joe' you won't get the kind of service the business people and 'upper crust' received. Checking in and out was wonderful as were the rest of the staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, United States
1 review
Reviewed April 29, 2014

Outstanding cleanliness and service. The bed and pillows are wonderful! We had dinner in the restaurant. Service was excellent and the food was very good and priced reasonably. The hotel staff was extremely helpful and accomodating. The fitness room and swimming pool is wonderful. I travel a lot for my job and always try to stay at a Double Tree hotel. They are consistently very good. I also love the warm chocolate chip cookies at checkin. Yum Yum! I will definitely stay at this hotel evry time I visit the Leominster area, which is relatively frequent. The hotel is conviniently located with restaurants, shopping, bars and entertainment nearby. They are in the process of renovating parts of the hotel and are doing so very quietly and seem to be making customer comfort priority number one.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, United States
1 review
Reviewed April 29, 2014

This Hotel is very clean and accommodating to all your needs. The staff is very helpful and courteous. I recommend this hotel to anyone traveling in this area. I enjoyed the pool and wanted to go in hot tub but some people enjoyed it the whole time I was in the pool and didn't want to share it was so nice. Maybe next time I will get to check it out.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leominster, United States
1 review
Reviewed April 29, 2014

Ran out of the cookies....when I went back to check out the next day, still no cookies. The pool was ice cold, but the hot tub was good. I had two rooms, but only one microwave and one frig. For the price I expected more. I was at breakfast at two minutes before seven, but was told it wasn't opened until 7am. needless to say, I passed on the $14.00 breakfast buffet. this could have been a much better experience with a few changes starting with attitude. For the price of the room, breakfast should be free and at 6am.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level 6 Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 23, 2014

I have stayed in this hotel previously when operated by a different company. It was fine then and is even better now. Hilton has and is remodeling areas of the hotel including rooms.

This is a very quiet hotel !!! That is a huge + for me.

It is not located on a busy highway or street but you must pay attention to the sign to find it.

The staff was very friendly. Will definitely stay again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 18_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Leominster

Property: DoubleTree by Hilton Hotel Leominster
Address: 99 Erdman Way, Leominster, MA 01453-1805 (Formerly Four Points by Sheraton Leominster)
Phone Number:
Location: United States > Massachusetts > Leominster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Leominster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Leominster 3*
Number of rooms: 187
Official Description (provided by the hotel):
Conveniently located in the heart of north central Massachusetts, the DoubleTree by Hilton Hotel Leominster features 188 guest rooms and over 14,000 square feet of event space. ... more   less 
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Also Known As:
Four Points By Sheraton Leominster Hotel Leominster
4 Points By Sheraton Leominster
Four Points Leominster
Sheraton Leominster
Leominster Sheraton
Leominster Four Points

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