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“non clean rooms, under construction”

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DoubleTree by Hilton Hotel Leominster
Ranked #1 of 3 Hotels in Leominster
Reviewed January 2, 2014

this hotel has a fabulous entry and lobby. the staff was accommodating. however the room had a leaky sink and there was what appeared to be mold on the ceiling in the bathroom and the toilet did not flush properly. the toiletries where outstanding and quality of the towels and sheets where great. Overall a great experience. I did attend a wedding here and that was all quite impressive.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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592 - 598 of 638 reviews

Reviewed December 30, 2013

Hotel itself is OK, a little pricey for what it is. The worst thing is the $200 "smoking fee" they charged my card after I checked out. After considerable complaining, they did finally agree to reverse the charge. Maybe it was an honest mistake, but be aware...

Room Tip: All rooms are recently remodeled.
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  • Stayed: December 2013, traveled solo
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1  Thank Jim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this reviewResponded February 6, 2014

Jim,

Please accept our sincere apologies for the hassle and frustration this billing incident has caused you. We strive to prevent situations such as these and are glad to have effectively resolved it. If we may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact our offices directly.

Best regards,

Suzanne Farias

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

This hotel offers excellent staff and great value for travelers, either working for the long-term or just visiting. No other decent hotels are anywhere around, and the staff is very accommodating. The hotel is clean and undergoing renovation right now. I suspect it will be completed within the next 3 months or so.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Wanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

the new DoubleTree Hilton is a former Sheraton hotel that is in the process of being remodeled. It is the best modern hotel in the Fitchburg/Leominster area. The only negative is the fitness room but that is currently (12/2013) being remodeled and hopefully will improve. They have a pool which is decent size for a hotel. If you are a runner then this is a very bad hotel to run outside from--the road construction which has been going on for over two years makes foot traffic a major danger to personal safety--runners: try the Wachusett Village Inn--old but quaint and nice running areas around it

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2013

Awesome hotel staff - rooms very comfortable - restaurant has good food, great beer on tap, and breakfast is really good. Great value for the money. Location is ideal. I will continue to come here when in the upper mid-Massachusetts area.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Franklin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

The hotel was very nice, clean, neat and everything worked well. The managers where never available when we people in our party did have an issue, and the hotel manager never returned calls or kept her word to look into something for us.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Perry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

Warm cookie was amazing, got a free room upgrade because on renovations, staff was awesome, took pictures of my wife and I in front of there beautiful Christmas tree, breakfast in the morning was great also, clean rooms and quiet.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Diana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Leominster

Address: 99 Erdman Way, Leominster, MA 01453-1805 (Formerly Four Points by Sheraton Leominster)
Phone Number:
Location: United States > Massachusetts > Leominster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Leominster
Price Range: $130 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Leominster 3*
Number of rooms: 187
Official Description (provided by the hotel):
Conveniently located in the heart of north central Massachusetts, the DoubleTree by Hilton Hotel Leominster features 188 guest rooms and over 14,000 square feet of event space. ... more   less 
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Also Known As:
4 Points By Sheraton Leominster
Four Points By Sheraton Leominster Hotel Leominster
Four Points Leominster
Sheraton Leominster
Leominster Sheraton
Leominster Four Points

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