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Howard Johnson Express Inn - Lenox
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Reviews (394)
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All reviewsroom was cleanmicro fridgenon smokingcontinental breakfastplace to sleepbudget hotelwould stay againtanglewood concertrooms are largeone night stayoff seasonpropertycereallampdesklaptopbedding
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251 - 256 of 394 reviews
Reviewed December 28, 2013 via mobile

Clean, Convenient motel with clean guest rooms and bathrooms. Beds were very comfortable and sheets clean. Continental breakfast was typical chain hotel fare. For the senior rate of $49:00 per night this was a great value
The only reason I did not give this property 5 stars is that I felt the gentleman at the front desk was very indifferent not really caring if you enjoyed your stay.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank amishboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this reviewResponded January 18, 2014

Thank you very much for your detailed review review and for staying with us—I have shared your review with our manager here and we apologize that this was not usual we get comment regarding staff. I’m very glad to hear that the rest of your stay went well—we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this reviewResponded January 18, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 3, 2013

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this reviewResponded January 18, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 19, 2013

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this reviewResponded January 18, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 11, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this reviewResponded November 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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