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“We loved it!”
Review of Yankee Inn

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Yankee Inn
Ranked #5 of 16 Hotels in Lenox
Certificate of Excellence
Reviewed February 11, 2008

The Yankee Inn provided a clean, centrally-located, and friendly place to stay. We had never been to the Berkshires before, and decided on the Yankee Inn based on a number of comments from this site. We're happy we did.

We stayed in a gas-fireplace room in the main building. The room did not seem any bigger than your standard hotel room, however the gas fireplace was great on a cold night. It also had a balcony that looked over the back of the lot (which was nice because the other side looks onto Route 7). We enjoyed the hot tub and pool both nights. They even provide a continental breakfast in the morning! It was also very close to the Audobohn society and Bourqe ski resort.

The Yankee Inn is not plush, but it's a great place to stay in a sea of over-priced or seedy hotel options. We'll definitely be back.

  • Stayed: January 2008
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1  Thank ddrenik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 - 551 of 590 reviews

Reviewed January 9, 2008

I stayed at the Yankee Inn in late December of 2007. My wife and I were skiing at Jiminy Peak for our anniversary and we booked a room at the hotel mainly because of it's location and hot tub. I did contact the hotel just to make sure everything went well since it was an important weekend and hoped for the best.

When we got there I was surprised to find a bottle of wine and chocolates in the room, the proprietors also left a very nice note and the service couldn't be any better.

The room was fantastic, very romantic. There was king bed that was unbelievable with a wonderful canopy overhead and incredibly plush bedding. The fireplace was great, tv worked, large sitting area with two recliners and a patio for $139 w/breakfast. Also, a pool and hot tub. I honestly don't know what others were complaining about. More than likely they were uncooperative from the beginning with the staff.

It really was a great weekend, good skiing too. Good bargain

  • Stayed: December 2007, traveled as a couple
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2  Thank gunnerny12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2007

We just stayed at the Yankee Inn and found it to be clean, comfortable and the staff very accommodating. The breakfast in the morning was delicious and offered quite a variety. It is centrally located---close to the Norman Rockwell Museum, Berkshire Botanical Gardens, Jiminy Peak and the Red Lion Inn. There are restaurants within walking distance. I would recommend Dakota Steak. Don't be scared about the bad reviews--book it!!!

  • Stayed: October 2007, traveled as a couple
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1  Thank Farmer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2007

Two senior women, we stayed here in early August for tourist activities. We were in main buildings which apparently makes a difference. Fine continental breakfast which includes waffles, cereals and many pastries, coffee and juice. Clean room with good cleaning service. The hall rug looked bad , we heard others comment on it. Clean and pleasant pools and hot tub. Expensive as are all motels or inns during the summer. in the Berkshires. Help were almost all young Russians. Several twere helpful if first reply is indifferent or rude, just wait and try another one. One good feature, they have excellent written directions to all local features,Tangelwood, Jacob's Pillow etc. Also will print out good directions to airports. Right on Hiway 7 but is not noisy in rooms even on front side. A good experience.

  • Stayed: August 2007, traveled with friends
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1  Thank 1,154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2007

We were not at all satisfied with our stay. The room was not vacuumed. We never got the right towels without calling. The air conditioner was falling apart, literally. The blanket looked dirty. There was only one light by the bed. The room smelled damp and musky. One of our friends staying there also had cobwebs all over the room. And it was not inexpensive!

  • Stayed: August 2007, traveled as a couple
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3  Thank FleetCapeCod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2007

All I can say is, don't count on your reservation being true to what you receive. We arrived at 2:30 (check in is at 2) & were given a key to our room, only to find out it had one bed with a cot, instead of the 2 queen beds we had reserved on the hotel's website. They said they were100% booked, we had to take what we got. Then they tried offering a second room - this one smaller, and no second bed. After much arguing, we were told that oh, they did have the room we reserved. By then it was too little too late, and we decided to leave there & stay at another hotel. At this point, they told us they had to to treat it as a late cancellation & charged our credit card for the night's stay, even though they did were able to give us what we had reserved. They also lied & stated they had tried to contact us to inform us of the change. We have both caller ID & an answering machine & they also had our email address. No contact was ever attempted. We demanded to speak to a manager, and one was not on duty. Finally after a phone call AND an email to the lodging director, I got a an apology & a refund issued to our credit card a week after the fact. As far as I'm concerned, the front desk staff was unhelpful, and they were unable to gaurantee the reservations they post as "available" online. HORRIBLE customer service...go to a chain & pay a little bit more.. they aren't worth the headache.

  • Stayed: July 2007, traveled on business
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2  Thank msh79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2007

Clean and comfortable room. Very professional and friendly staff. Quick check in and easy check out. Better than average breakfast included. Didn't use the indoor pool but it looks great and well maintained. Have used the outside pool. Also well maintained and a very sunny spot. In the Lenox area, during summer months, it is a good value. We've tried cheaper chain motels in the same area only to find them looking great on the outside and poorly maintained on the inside. Not so with The Yankee Inn.

  • Stayed: August 2007, traveled with family
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1  Thank principalman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yankee Inn

Address: 461 Pittsfield Rd, Lenox, MA 01240-2132
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lenox
Price Range: $86 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Yankee Inn 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Yankee Inn is a landmark hotel in the beautifully serene Berkshire Hills of Lenox, MA. The Yankee Inn is cozy and private enough for a romantic getaway, but also accommodating and accessible enough for a family vacation. Our staff works above and beyond to cater to your needs and provide the exact experience you want. The Main Building houses our lobby, cocktail lounge, indoor pool and guest rooms, which included original and newly built hotel rooms. Our South Building maintains the motel style of the original motor lodge, housing smaller and more economical rooms. We provide a complimentary breakfast every morning, leaving you more time to spend skiing or sightseeing. You can also book an in-room massage for ultimate relaxation. Whatever your vacation desires are, we can help you plan the perfect stay. Yankee Inn is your next vacation destination. Book a room with us today and let's get started planning your perfect getaway! ... more   less 
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Also Known As:
Yankee Hotel Lenox

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