I stayed here for 2 nights. My room in the old mansion building was atrocious. I could not stand upright in many parts of the room. The furnishings had the feel of old castaways from my parents' house - summer cottage at its worst. I opened the curtains to enjoy the view of the hills and got a view instead of old chipping paint globbed onto many other layers of paint, dead bugs, and dirty windowpanes. When I reached under the lampshade to turn on the bedside lamp, a bug dropped onto my hand. There were burned-out lightbulbs in the bathroom, which although enormous was not user-friendly -- odd arrangement of shower within a huge tub enclosure made showering a messy proposition.
I did not use the spa services -- the massage therapy and mani-pedi prices were double what I pay at home (Boston), and based on my room experience, I had no reason to think that I would be happy with the spa.
I have stayed in nicer places in Lee and Lenox. If someone wants full service resort amenities, then maybe this is the only option. But for a charming hotel experience, look elsewhere.More