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Cranwell Spa & Golf Resort
Ranked #7 of 15 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 31, 2013

I agree with other reviewers that the roms are a bit dated in the "cottages" in which I stayed. I was not impressed with the service, especially given the very high price. Would not recommend. Bartender in the Sloan Tavern was rude to our part as well.

  • Stayed: December 2013, traveled with family
    • Value
    • Cleanliness
    • Service
3  Thank D_Will2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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440 - 446 of 851 reviews

Reviewed December 19, 2013

Thanks to Cranwell, RELAXING is my new favorite hobby! :-) This is my third stay. My husband and I LOVE it. ALL areas are incredibly clean & neat. ALL staff are quick with a smile & very friendly. They have a wonderful balance between professional and personable. Thank you so much for being attentive to the small details. Beds are very comfortable and sheets are super soft. This was my first visit in the snow - Wow - Beautiful!

Room Tip: Consider if you want a sunrise or sunset, to be on the ground floor or higher to see more of the sur...
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  • Stayed: December 2013, traveled as a couple
    • Value
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Thank Jac R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013 via mobile

My boss chose this hotel for a sales team retreat. We all work in the hotel sales business and were all blown away. Lenox is such a quaint town and this resort compliments it perfectly. We had meetings all day, and the meeting breaks were exactly what we were looking for. The director of sales was unbelievably helpful and accommodating. He really wanted to ensure that we were having a positive experience. The resort has so much character to it and is located just 2 short miles from the beautiful downtown area. We had breakfast in the Mansion at the resort before departing. So many delicious options. The breakfast staff was exceptional- especially the omelet chef, who made a point to make conversation with is and make us feel like we were at home. I am from Massachusetts and did not realize that such a wonderful place existed in my backyard! I will definitely be back and will recommend it to my family and friends. Don't hesitate when booking your stay here. They will take great care of you!

Stayed: December 2013, traveled on business
Thank Megan_P_Hennessey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

I just returned from a wonderful weekend stay at this sprawling historic property. My guest room in the Beechers (room 243) was very spacious and had large bay windows that provided picturesque views of the property. The breakfast in the Mansion was delicious & all of the staff was very hospitable and enhanced the stay that much more!

  • Stayed: December 2013
    • Cleanliness
Thank Cardiff16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

I just stayed at Cranwell for the second time. The setting is lovely and the rooms are beautiful. The services at the spa are excellent, the staff is very attentive and the food is great! The resort is very cozy and while I was there it was being decorated beautifully for the holidays. The beds are super comfy!

Room Tip: I liked staying in a room in the Mansion because there was no need to travel outside to get to the r...
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  • Stayed: November 2013, traveled as a couple
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Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Visited Cranwell for 2 nights this fall. Beautiful complex with all amenities. Loved the spa area with a fireplace in the quiet room (before treatment) that also was viewed from the jacuzzi. Beautiful glass enclosed pool with lap lane and loungers surrounding the pool. Rooms well appointed including fridges and keurig. Robes were in rooms so easy to just walk prepared for spa treatments or swim. Looking forward to returning during golf season.

Room Tip: we liked being connected to the spa.
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  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

We took a four day family vacation to Cranwell during Thanksgiving. The rooms at Founders were large and comfortable. Cranwell thought of everything including daily bottled water and K-cups for the hotel supplied Keurig. The Thanksgiving meal was great and the staff retained their good cheer and professionalism even after serving hundreds. A good decision to attend a later seating.... Fewer kids and less noise. We were impressed with the resort and perhaps a new family tradition! Well done Cranwell.

Stayed: November 2013, traveled with family
1  Thank Anita171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
Price Range: $164 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox

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