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“Good food. Pleasant environment.”

Frankie's Ristorante Italiano
Ranked #9 of 60 Restaurants in Lenox
Certificate of Excellence
Price range: $0 - $24
Cuisines: Italian
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Restaurant details
Good for: Families with children, Business meetings, Scenic view, Romantic
Dining options: Dinner, Outdoor Seating, Reservations
Reviewed September 28, 2012

While our meal was good, the fire alarm went off just as we had started our main course. We had to evacuate the building for around 10/15 minutes until the fire service arrived to check that it was a false alarm (it was). Although the staff covered our meals with warm plates, the food had cooled down quite a lot by the time we returned to our table. No one asked if the food was still ok, there was little other acknowledgement of the disruption and certainly no offer of any compensation (a complimentary drink, at least?).

Thank Celia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (334)
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243 - 247 of 334 reviews

Reviewed September 22, 2012

food well prepared----noise level 3--------very attentive service------ryan is a 5--------this was an anniversary dinner------we are from the berkshires oriented to great barring ton-----BUT---------will definitely go back

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    • Atmosphere
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Thank cote4333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012 via mobile

Real authentic Italian food. Everything was fantastic. I got the chicken piccata and I loved it. The service was great. Food came out on time. We will be back for sure.

    • Value
    • Atmosphere
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    • Food
Thank rad926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

Friends recommended this place, so we made sure to try it. Not sure if the chef and/or staff were having an "off" nigh or if the food just wasn't that great after all. We found the pasta dishes to be average at best. And it was noisy, crowded, with lousy service - not at all what we expected.

Thank SwanPond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

Enjoyed a cool early fall evening dinning on the front porch watching the senery and people. Langunie and Claims, very tastey, the veal nicly done. Service was a bit disorganized, but nothing that spoiled the evening

Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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