We stayed 2 nights at the Village Inn while in town for a wedding. I must say, I was not impressed. However, being in great spirits because of the events of the weekend and beautiful late summer weather made us overlook a lot of flaws. (The atmosphere of our accommodations was really a secondary concern on this trip.) As a place just to dress/sleep, it was fine. We chose it based on location and the fact that it was on an arranged shuttle route for the wedding. In general, I'm not too picky, as long as the place is clean and the staff is helpful. I am thankful though, that we paid a special wedding rate and not the regular rate--some flaws here were just too obvious!
Overall, we found ourselves laughing about a lot of this with other guests at the wedding who were also staying there. It's just kind of a funny place. If you're not high maintenance--it's fine. Amusing even. But if you consider your room a big part of your vacation enjoyment...go elsewhere!
1) Location can't be beat! Right in the heart of downtown, walking distance to many cute shops and cafes.
2) Free parking lot right behind the Inn. Super convenient!
3) Room/bathroom were very clean.
4) Comfortable bed (but not pillows!). Spare pillows in the closet.
5) Breakfast was included in the room rate and offered a fair range of food, including eggs. Not extra special, but not bad either. (Well, except for the spoiled creamer I got one morning...but that was quickly remedied.)
6) Staff was very friendly (though not very...um, refined)
1) Badly in need of cosmetic updates! The whole place was oddly, haphazardly decorated. Faded, peeling wallpaper, mismatched decor, old carpet, teddy bear collection (?) in dining area, bar behind the reception desk. The trim on our lampshade was reattached with scotch tape. (C'mon! Just get a simple new one at WalMart for a few bucks--it would be a major improvement!)
2) Towels were really small and super thin. We requested extras before even using any because we knew those wouldn't cut it. (To their credit, a big pile of fresh ones was delivered right away.)
3) Noisy AC unit in window--really couldn't sleep with it on at all.
4) Tavern in bottom level with live (and not very good) music is open late... we could hear the "concert" from our room.
5) No mirror in room, only two very small and too high mirrors in the bath, plus one on back of bathroom door. It was impossible to dress for a wedding or do make-up in there. I kept going out in the hall where there was a full-size mirror to adjust myself.
6) Our room and bathroom were ridiculously small! The room size would've been ok, BUT they filled up 1/5 of it with a huge TV armoire (TV didn't even work well). Not necessary! I really would've preferred a large mirror or even a floor lamp in it's place. The bathroom was REALLY small. No place to put toiletries. I bumped a towel in the toilet within the first 5 min. Couldn't look in mirror without craning sideways over teeny corner sink, and as a result, I ended up paying $80 at a nearby salon to have my hair done for the wedding because I couldn't manage an updo without bumping my elbow against the wall! You could literally brush your teeth while sitting on the toilet--not that you'd want to, of course! (Another guest remarked at breakfast that he realized when he saw the size of the room why they ask for your money up front!) Which leads to...
7) Must pay in full at time of booking. That's asking a lot.
8) Restaurant was overpriced for the quality. We decided to order a light meal between checking in and leaving for a party. Just apps., and it was pricey. SO glad we didn't order entrees, because the food was mediocre at best. (I also had to send back my first water glass because of two VERY obvious red lipstick impressions. Gross.)
- Official Description (provided by the hotel):
- Located right in the Historic District of downtown Lenox, The Village Inn has been catering to the needs of travelers since 1771.Today, we are a prime choice for those wishing to be within walking distance to some of the finest shops, galleries, restaurants, and nightspots that Lenox has to offer.We also have our OWN restaurant, Rumplestiltzkin's Restaurant, right inside The Village Inn. Rumpy's Tavern, located right below The Village Inn, is open 7 nights a week and hosts a variety of entertainment for our guests and locals alike, from karaoke to bingo to live music.When you stay with us, you'll almost never need your car! ... more less
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- Also Known As:
- The Village Hotel Lenox
- The Village Inn b&b