We selected the Rookwood Inn in Lenox for our recent Berkshire vacation based on overwhelmingly positive Trip Advisor reviews, the location, and the Inn’s website. The website has pictures of a beautiful Victorian building, a bright living room with a roaring fire, bountiful looking breakfast and dessert displays, and a welcoming front porch. Unfortunately, the inn does not live up to the grandeur and beauty of the website photos. The outside is illuminated with fluorescent bulbs in the lanterns which cast a strange, unwelcoming glow on the property. The entry hall, living area, and dining room are dimly lit, unwelcoming and dingy looking. Stair and hallway carpeting is a mix of patterns and colors that are dizzying. Our room was small but well lit and clean except for the bedskirt which looked like it hadn’t been washed in a very long time. Breakfast is adequate but, again, not even closely resembling the photos on the website. The location of the Inn is great, our bed was very comfortable, and the staff’s recommendations for dinner were excellent. However, if we were to travel to the Berkshires again I would probably look for another place to stay.
- Official Description (provided by the hotel):
- Fairytale Victorian Inn with 19 antique-filed guest rooms each with its own private bath, luxury amenities, Wi-Fi, AC and many with fireplaces. Great buffet breakfasts that are delicious and healthy. Ideal location in Lenox and the center of the Berkshires. Perfect for small weddings, reunions, small group meetings or just that special romantic getaway. ... more less
- Reservation Options:
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