We arrived at the Hampton Inn after having a wonderful two nights at a B&B in Woodstock, Vermont. When we arrived, we were greeted by Stan the owner and were escorted to our room in one of the back buildings (the Rarus room). We chose the room, so we are partially to blame I guess. The room was small, but more significantly was in pretty bad shape in my opinion and is in need of some tlc. The walls are all marked up (I'm sure from people scraping their luggage against the walls), there was a wood plank on the floor that separated the bathroom from the bedroom that was in desperate need of sanding and painting. The wood was splintering and it should not have been exposed to bare feet. When we moved the curtains to open windows there was tons of dust. We eventually called Stan and asked if we could see other rooms (he had sent us an email before arriving explicitly telling us to tell him if there were any problems). Without hesitation, we were offered other rooms, including one in the main house that we ended up staying in. The new room was definitely better, but still had issues (the bathroom floor was really dirty which was evident after placing the bath mat towel on the floor). We had no remote in our room for the t.v. which we mentioned to Stan and he offered to find us one but said it wasn't replaced earlier since they were purchasing all new tvs for the property. On the bright side, the breakfast was great, Atticus (house dog) is super cute and Stan is very hospitable. I do believe he wants to make sure everyone is comfortable, but I think this property needs some additional tlc and a really deep cleaning.
- Official Description (provided by the hotel):
- Turn back the clock to "Gilded Age glamour and elegance at one of the East Coast's premier getaway destinations." Our Lenox, MA bed and breakfast is ideally situated in the heart of the Berkshires, steps from world class dining & shopping. This original 'Gilded Age' home delicately balances the style and grandeur of the past with the modern conveniences you require. Enjoy beautifully detailed public rooms with sconces, fireplaces, elaborate moldings, and a breathtaking three-story suspended stair. Rooms are updated with Wi-Fi, A/C and flat screen TV's mingled with period antiques and vintage fabrics. 12 of our beautifully appointed rooms have fireplaces and 10 feature spa tubs. Take a break to relax by our heated outdoor pool, indulge in our expansive breakfast buffet every morning, or enjoy a glass of wine at our BYOB antique bar. An experience Traditional Home Magazine has called "absolutely perfect." ... more less
- Reservation Options:
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- Also Known As:
- Hampton Terrace b&b Inn
- Hampton Terrace Hotel Lenox