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“CT Traveler”
Review of Cornell Inn Lenox

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Cornell Inn Lenox
Ranked #1 of 19 Lenox B&B and Inns
Certificate of Excellence
Hamden, Connecticut
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“CT Traveler”
Reviewed March 7, 2013

I usually do not have any bad comments about anywhere I stay, but for the price I paid for this room the experience needed to be better !

When I arrived with my roommate our room had problems with air conditioner; the unit was frozen. It had to defrost. The male Innkeeper put a towel on the floor under the unit. Then when it did work; noisy. I should have checked other parts of the room too. When we got back from our concert and I got into my twin bed, there was no blanket on my bed. My roommate had one on her bed, but it was old and stained. That should've never gone on the bed ! The wallpaper was coming down. The wastebasket had trash from the person or people before us. NO maid service ?

* Upkeep on this Inn should be ongoing ! All room repairs,etc.

I highly recommend the Zucchini muffins; they were so yummy ! The best part of the breakfast; and the outdoor breakfast area was very nice.

Room Tip: Choose another B&B
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, March 11, 2013
Thanks for the review and for staying at the Cornell Inn. I noticed that your review was for a visit last summer. Since that time, the Inn is under new ownership and a lot has changed. As you noted, the old air conditioners were definitely in need of replacement, and new units have been purchased and will be installed prior to cooling season. A new handyman has taken care of the deferred maintenance (wallpaper) you noticed as well and continues to improve the property. we also have a new waterfall, pond, and refurbished fireplaces in 19 rooms. Although it is impossible to determine what happened with your maid service or linens under the previous owner, I can assure you that won't happen while we are here! Our goal is 100% guest satisfaction and our recent guests have been very happy with the Cornell experience.
You will be happy to know that the same chef and kitchen staff are in place, and they continue to impress our guests.
Please let us know what we can do to earn your trust in the Cornell Inn.
Sincerely,
Tim
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484 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
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New York
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 23, 2013

Its a very nice location. Calm quiet and beautiful. We had an amazing stay there and the rooms and service was commendable. We requested to check out a little late than usual hours and they agreed without any extra charge. Thanks for your service. Will definitely suggest this.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank AngelsOfMercy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 16, 2013
Thank-you for taking the time to write a review for our Inn. I'm glad you were able to enjoy a bit of R & R during the off season. Thank you for suggesting our Inn to others and we hope you'll be back for a visit in the not too distant future.

Best Wishes,
Nell McCaffery
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Stow, MA
Level 6 Contributor
182 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed January 6, 2013

The Cornell is lovely B&B in a great location with really great prices for the area. The innkeeper was very accommodating and helpful. His pumpkin pancakes were fabulous and my husband's omelete was also very good and we loved the fresh fruit. Our room was large with a balcony and fireplace. Th bathrooms are on the small side though.

The Inn is a little on the old side and does need some freshening. But overall the value was great and we would definitely return.

Room Tip: You can see the rooms on their website but some can be pretty small. Be sure to ask for a room with...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shelley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 16, 2013
Shelley,

Thank-you for taking the time to write a review for our Inn, we greatly appreciate it. I'm glad to hear you enjoyed your stay during the off season. While summer is lovely in the Berkshires, I love the calm and simple beauty that winter provides in Lenox. Lance is an amazing chef and a wonderful general manager, we are fortunate to have such a multi-faceted person as part of our team. When we bought The Cornell Inn in late August of 2012, we knew we had our work cut out for us, the Inn has good bones and we plan to improve her overall appearance and environment greatly over the next few years. We appreciate your patience regarding that fact and hope you and your family will visit us again.

Best Wishes,
Nell McCaffery
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2013

My girlfriend and I Stayed 3 nights in the "Mamie" suite and it was fantastic! We had a private living room with a fire place we definitely took advantage of. Nice queen size bed and very clean bathroom with a decent sized whirlpool tub!

The innkeeper, Lance, was very friendly and accommodating, and the atmosphere at the main house was warm and inviting!

A minute drive from a ski shop where we rented xc skis and did some Nordic skiing in a very nice park next door with some great trails!

Also a 5 minute walk into town which had many dining and drinking options. Not much of a scene at any of the bars or restaurants but perfect for a couple to have a few nice nights out!

A perfect getaway in the berkshires...Already thinking of going back!!!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Breaks03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 19, 2013
Thanks for writing a review for our Inn, we greatly appreciate it. I'm glad you and your girlfriend enjoyed our Inn and the beauty of the Berkshires during the "low" season. I'm glad you enjoyed "Mamie" it is one of my favorite rooms as well. We hope you come back to visit us again in the not too distant future.

Best Wishes-
Nell McCaffery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park Ridge, New Jersey
Level 6 Contributor
188 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 29, 2012

We just returned from our second stay at the Cornell Inn (we stayed there first in June of this year). This time, we stayed in the main house. Our room, Frances, was the largest, and was very comfortable. I have read some of the other reviews, and do not have any of the complaints that other guests mentioned. The inn was recently purchased and the new owners seem to be implementing changes that address the feedback others have given. The buildings are historic, and in need of some freshening-up, but as the expression goes "Rome wasn't built in a day"! The inn is in a great location and Lance, the manager and chef, continues to do an excellent job - helpful and attentive. The breakfast offerings were varried and delicious - something for everyones' taste. The atmosphere of the inn works for anyone: families with kids, couples of any age, singles and friends traveling together.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Larry46713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 19, 2013
Larry-
Thank you for the wonderful review and I'm glad you came back for another visit! We appreciate your understanding that the Inn is not only under new ownership, but that the three buildings are historic. Since your visit we have had numerous upgrades to the Inn: new beds, new pillows, a new pond, roof repair, restoration of the fireplaces, new patio furniture, and a new pond to name a few. Lance continues to "wow" people with his amazing breakfasts and really makes all of our guests feel important and at ease. We'll be heading back up over Memorial Day week-end to plant a few dozen flowers and look forward to moving up to the Berkshires this June so we can be hands on with our guests and meet the needs of the Inn on a daily basis. We hope to see you back again soon!

Best Wishes,
Nell McCaffery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2012

Enjoyed our 2 night stay on a winter getaway. Our room was large with a sitting area by the fire and TV (one duraflame log included per day). Our canopy bed was lovely and comfortable. Breakfast was a generous buffet with multiple egg dishes, almond french toast and pumpkin pancakes, all yummy. They have a little handmade waterfall and pond out back that is probably lovely in the warm weather to sit by. They have 3 buildings. We stayed in the main house in the Barbara (named after Barbara Bush); only complaint is it was right on the road and I am sensitive to road noise. I believe the rooms in the back of the main house would be quieter. Prices were significantly lower than another B&B we stayed at, yet the room we had was bigger and the food more plentiful. Lance, the innkeeper, lives on the third floor with his family and is reserved but helpful. He recommended Elizabeth's in Pittsfield as a good vegetarian restaurant and he was right on (read our review!). Highly recommend walking, snowshoeing or skiing in The Kennedy Park, right behind this Inn, and the Berkshire Mountain Country Store is a great place to get gifts.

Room Tip: Get rooms in the back, away from the road. Some have a fireplace and jacuzzi - be sure to ask and ge...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 19, 2013
Thank-you for taking the time to review our Inn. I'm glad you enjoyed your getaway at The Cornell Inn. I'm sorry the road noise was a disturbance to you, but I am happy you could appreciate the room's beauty. Lance and Karen produce AMAZING breakfasts for our guests both in regards to taste and variety. We hope you come back and visit with us in the not too distant future.

Best Wishes-
Nell McCaffery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 2, 2012

We spent 2 nights, this weekend, at the Cornell. Our room was the Dolley room. We were visiting family in the area so we were able to relax at the Inn when not visiting. Our room had a clean, modernized bathroom. The room was fresh, clean and color coordinated. We enjoyed the separate seating area from the sleeping area in our room. The Inn's manager was friendly and helpful. He recommended an excellent restaurant for us as well. Breakfast was nice and we enjoyed always having access to tea and a snack. Wifi was a plus as we are presently addicted to Words With Friends. We will stay here again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornell_Innkeeper, Owner at Cornell Inn Lenox, responded to this review, May 19, 2013
Thank you for taking the time to review our Inn. I'm glad your stay was enjoyable while visiting family in the area. Lance is both an amazing chef and a wonderful asset to our team as our manager being that he's a local and always has the "scoop" on where to go for a wonderful meal or a bit of entertainment. We hope you come back to see us again the next time you're visiting with your extended family or just for a getaway!

Best Wishes,
Nell McCaffery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cornell Inn Lenox

Property: Cornell Inn Lenox
Address: 203 Main St, Lenox, MA 01240-2384
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites
Hotel Style:
Ranked #1 of 19 B&Bs / Inns in Lenox
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cornell Inn Lenox 3*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to The Cornell Inn, a three-guesthouse inn located in the heart of historic Lenox village. The Main House (c. 1888) is a Victorian with 10 guest rooms. The Carriage House (c. 1889) is decorated in a country primitive style. Two of the suites in the Carriage House each offer full kitchens, perfect for long-term guests. The MacDonald House, a private family home built in 1777, has 10 guest rooms, each decorated in the Colonial style. All rooms are strictly non-smoking, have private bathrooms, high definition cable with flat panel TVs, and air conditioning. Many of our rooms feature fireplaces, jetted tubs, refrigerators, and/or decks to offer you year-round comfort. The inn has a private pub for houseguests only. ... more   less 
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Also Known As:
Cornell In Lenox Hotel Lenox

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