A poor choice in the heart of the beautiful Berkshires of Western Massachusetts. At $300 dollars (plus tax) for two weekend nights in August '06 (prime season) this was the least expensive in the area.
Knights Inn calls itself a "budget" chain but in the case of this hotel, it was a very bad value:
Small rooms with decrepit furniture, tiny bathroom with no counter space for even a toothbrush, loose wires on the floor, doors that wouldn't close easily, and so-so service.
Our friends' room had some bathroom counter space but the old floor and wall tiles along with the broken wall fixtures were artifacts from the 50s or 60s.
The so-called complimentary breakfast was an insult: two dispensers of dried cereal, a dispenser of whole milk (no skim or low-fat), regular coffee (no decaf choice), tepid water for tea, and doughnuts (one kind). No toast because there was no bread. That's right no bread or any variant of bread at all!!
The ice machine was broken but ice was offered by the handful from a bag of solidified cubes. Not very appealing.
Service varied from rude to indifferent at best. Don't count on local recommendations for restaurants, etc.
The Berkshires region is magnificent and rooms are hard to come by and pricey in season. But it's worth a few dollars more to stay in a better place.
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- Also Known As:
- Knights Inn Lenox Hotel Lenox
- Lenox Knights Inn