My mother and I had massage appointments at Cranwell. We opted to have what they call a "duet massage" so we could be in the same room together so I could be of assistance to my om if needed. I have a warm stone massage. The stones are hot not lukewarm as the name made me fear but it was the first time I ever had this massage without once being touched with a stone that was too hot. It was an excellent massage. My mom had the reflexology. My mom is elderly and prefers a gentle style massage just on her feet. Be aware that the Cranwell version of reflexdology does involve lying down. That was difficult for my mom but the staff was helpful in providing just the right pillow support to make her comfortable and she really enjoyed the massage as well. I also liked the pleasant relaxing waiting room. Some spa waiting rooms have a creepy cult feel to them, but not at Cranwell where everyone we encountered was pleasant and no one was snooty as you sometimes find at spas. They put a 20% gratuity right on the bill, which we liked. There was also a cute spa shop. We did not make use of the whirlpool or sauna which were avalable to us.
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