Cement block walls, broken glass and stained/torn up carpeting in the hallways made me feel like I was in a corrections facility. Court papers posted on the window to a room by the stairs made me feel like I was surrounded by deadbeats and criminals.
The rooms, while generally tidy, were in serious disrepair and left much to be desired. The 1970's era bedding looked clean (except for the one stained pillowcase we had) but the beds were pretty uncomfortable -- you could hear and feel the springs, and there was a horrible stain on the box spring of the bed in the first room we were sent to (wrong bed sizes so we switched to another room). I also checked for bedbugs and didn't see any tell-tale signs so that was relief. But I never dared to walk on the carpet or bathroom floor barefoot. Tiling in the bathroom was moldy and the shower was very small. The ceiling in both of the rooms is in terrible shape with peeling popcorn patches.
Management was very accommodating when we asked for a new room but we had to call them 4 or 5 times for a status update on a move to a new room because we were stuck in a smelly room on a 85 degree day with no air conditioning and needed to shower and get to an event. This place needs a major overhaul to make it feel less like a scary place. They are trying hard but the Econolodge parent company needs to help these guys out. I took 3 showers during our 19 hour stay but couldn't wait to get home to shower and wash all my clothes.
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- Also Known As:
- Econo Lodge Lenox Hotel Lenox
- Lenox Econo Lodge
- Econo Lodge Lenox Mass