This was my second stay in the Econo Lodge in Lenox Mass. Both times I was attending a gathering of friends from the New England & NY/NJ area for a planned motorcycle riding weekend.
I booked my room a year in advance with the request of being on the outer ring of rooms. My first clue that there were problems was at check in when they billed me in advance for the 3 days. I was also informed that since I wanted 2 beds on the outer ring I would have to take a room in a different section of the hotel then the rest of my group. My first room had broken furniture, When I asked for maintenance I was informed that there was none on premise. My second room in the same section of the hotel did not have a working lock so I was moved to my final room on the exact opposite side of the hotel from my group of friends. The only other member of my group in my section discovered the hard way that there was no heat in his room and that there were no other functioning rooms in that section of the hotel. He was moved to an inner ring double occupancy room. The owners were no where to be found and the only employees were the front desk clerk and 1 maid & a kid cleaning the grounds.
I would not recommend this hotel to anyone. I will not attend next years event if it is held here.
I would not be surprised if the hotel is closed by fall.
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- Also Known As:
- Econo Lodge Lenox Hotel Lenox
- Lenox Econo Lodge
- Econo Lodge Lenox Mass