1. We were initially given a room that smelled like smoke, even though it was a non-smoking room. We were given a new non-smelly room.
2. I couldn't get the WiFi to work on my laptop. No one at the front desk could help or refer me to someone who could help.
3. When we got to breakfast, there was hardly any food left. No one came to replace the food or clean up the mess that earlier breakfast eaters had left. The coffee and "hot" water for tea were barely even warm.
4. There was snowstorm. The parking lot was barely plowed and the walkways had not been cleared leaving lots of slippery spots.
Would never stay here again. If you need a reasonably priced hotel in the area, the Days Inn in nearby Great Barrington is much nicer.More
- Free Wifi
- Free Parking