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“Goodbye Rosemary, Arrivederci Fabrizio!” 5 of 5 stars
Review of Gateways Inn

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Gateways Inn
Ranked #4 of 23 Lenox B&B and Inns
Certificate of Excellence
lenox, ma
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Goodbye Rosemary, Arrivederci Fabrizio!”
5 of 5 stars Reviewed January 14, 2012

After 15 long years, the Gateways says farewell to the Chiarrelo's as they venture in to a new chapter of their lives.
New owners but experienced innkeepers, Michele and Eiran Gazit are ready to welcome you to the Inn, originally built for Procter (of Procter & Gamble) as his Berkshire cottage, which has become a Lenox landmark.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Eiran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    299
    28
    9
    2
    2
See reviews for
49
192
14
26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Manchester, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2012

A very lovely inn in a very lovely town, walking distance to the downtown (shops!) area. We stayed in room 3, the "Sunny Room," which was larger than expected and very cozy with a fireplace and large window looking onto the main road into town. The bed was huge, plenty of plump pillows and covers, and facing the gas fireplace which made it very warm and cozy on a very cold winter night as we watched the snow blow sidewards outside the huge window. The bathroom, however, was disappointingly small, the shower stall was tiny, and the tiny sink in the corner had a strange mirror arrangement: 2 long, thin mirrors, one on each of the walls of the corner, which made it difficult to get a view of my entire face all at once. Weird. But even in the bathroom there were nice little touches, like a special black face cloth for makeup removal and nice soaps.
The food in the restaurant was superb for both dinner and breakfast, and they accomodated my husband's special dietary restrictions very nicely. The service, however, was disorganized and very slow. There was seemingly only one wait person at both meals, and she did everything she could for everyone, but could have used a few helpers. For such gourmet meals, we expected more attention to service. The Innkeeper did come in to take drink orders, and was a wealth of info about his extensive Scotch, etc. stock, but we weren't drinking. His charming chatter, though educational and entertaining, managed to slow down the meal process when he and everyone were made aware that at least 2 of the tables were pressed for time. If you do appreciate an eclectic scotch and grappa selection and conversation about it, this inn has the bar and barkeeper for you!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ruiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gateways Inn

Property: Gateways Inn
Address: 51 Walker St, Lenox, MA 01240-2719
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #4 of 23 B&Bs / Inns in Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Gateways Inn 3*
Number of rooms: 11
Official Description (provided by the hotel):
Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more   less 
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Also Known As:
Gateways Hotel Lenox

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