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“Could Be Exceptional”

Alta Restaurant & Wine Bar
Ranked #1 of 58 Restaurants in Lenox
Certificate of Excellence
Cuisines: American, Wine Bar
More restaurant details
Restaurant details
Good for: Bar scene, Romantic, Local cuisine, Special occasions, Business meetings, Families with children
Dining options: Dinner, Late Night, Lunch, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Boston
Level Contributor
180 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Could Be Exceptional”
Reviewed August 18, 2013

If it wasn't for the manager and his attempts to keep his customers satisfied this place would be less than average. There are some details that need to be worked out in this restaurant in a highly competitive tourist area but the management team does seem sincere in wanting satisfied customers. My concerns about what needs to change - a panini should come to the table grilled with the insides warm with the cheese melted. Mine was more like a cold chicken breast served between two pieces of toast. My companion sent her's back for grilling; I persevered. Emulsified dressing is fine but why does it need to come out as a paste? It doesn't; all the chef needs to do is whip it less. Our server was adequate, seemed to be over whelmed by the number of tables. The hostesses, besides looking pretty, weren't much for adding hearty welcomes nor seemingly interested in how the restaurant was functioning. The manager was a captain on a ship that was less than fully functioning; checking in with customers, trying to make amends as needed. (He comped our bill which was very generous, and we do intend on coming back to see if the place runs better on another visit.) Lenox is undoubtedly a tough place for restaurants, though the investors behind this place have previous experience in Lenox (Church Street Cafe) so even if Alta is slightly upscale they should know how to provide all customers with a satisfying experience. We may have been outliers, the place was full for lunch and when we attempted to get dinner reservations the day before they were booked. A few tweaks and this place could be exceptional, but the manager can't do it all. The kitchen, servers, and hostesses need to do their part.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NeedSher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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951 reviews from our community

Visitor rating
    644
    222
    63
    17
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
massachusetts
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Excellent lunch”
Reviewed August 17, 2013 via mobile

Started with fabulous melon gazpacho. The salads were flavorful and delicious. Will highly recommend.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank marcia27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
82 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Wow”
Reviewed August 16, 2013

Great food and very popular ! Eating at the bar is fun too . We ate here twice and had a fabulous meal and reasonable prices .

Visited June 2013
Helpful?
Thank RebeccaW952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Short Hills, United States
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Nice Vibe”
Reviewed August 14, 2013

The food and atmosphere at Alta is a lot of fun. We were attracted to the restaurant while on the way to another restaurant when we saw all the people happily eating there.

Visited August 2013
Helpful?
Thank Bennett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davie, Florida
Level Contributor
49 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Alta Cafe and Wine Bar -- Great Find in Lenox”
Reviewed August 13, 2013

We stopped for lunch at this little cafe in Lenox with a great story about the owners/chef, both from France. Check out their story on google. I ordered Chicken Quesadilla and my friend order tomato carmalized goat cheese tart. Scrumptious! They also have a great selection of wine and beer. Service staff was excellent. It's very popular with the Tanglewood and Shakespeare an Company crowd so call first if you want an evening reservation.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Davie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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