My wife and I checked into the International last April after returning to Hyannis late one night.
We opted for one of the mid priced rooms with a jaccuzi and intended to have a relaxing night after a long trip back from Europe.
The evening was Ok but our phone rang at six in the morning and the receptionist was insisting on entering the room to see if we had used the shower which they thought may be leaking into the room below. I insisted to the receptionist that neither one of us had used the shower (which had four showerheads but absolutely no water pressure) and told her that she had in fact awoken us. Half an hour later someone was knocking on our door insisting entry which I refused as my wife was still trying to sleep.
Prior to checkout I looked under the bed to make sure I wasnt forgetting anything and found a used condom under the bed along with two condom wrappers.
All in all this room was in bad condition with missing / loose parts in the jaccuzi, a shower with no water and used rubbers under the bed.
Upon checkout I was told by the very uninterested girl at the front desk that the manager was not available to hear my complaints and I was given a form letter upon which I had to write my reasons for dissatisfaction. I was told the manager would get back to me at home as I do not live very far away.
You know the rest of the story...... I am still waiting for that phone call five months later.
My advice is avoid this overpriced hotel and stay at one of the cheaper hotels in Hyannis. You will be much happier.
- Official Description (provided by the hotel):
- The International Inn & Suites is a downtown Hyannis hotel offering romantic hotel accommodations for weekend getaways and vacations in Hyannis, Massachusetts. Our boutique hotel features a variety of unique amenities, romantic guest rooms and Jacuzzi suites, and friendly, professional staff. When you choose the International Inn & Suites, you'll enjoy a variety of unexpected extras, from our superior hotel amenities to our romantic vacation packages and hotel specials. Enjoy our convenient downtown location close to the best family attractions, historic landmarks, outdoor activities, museums, cultural events, shopping, dining, and live entertainment for a fabulous getaway in Cape Cod, Massachusetts. ... more less
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- Also Known As:
- International Inn And Suites On Cape Cod Hotel Hyannis
- International Inn Hyannis Ma
- International Inn And Suites On Cape Cod Hyannis, MA