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International Inn and Suites on Cape Cod
Ranked #21 of 22 Hotels in Hyannis
southington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“DUMP”
1 of 5 bubbles Reviewed May 23, 2013

The curtains are ripped, wall paper falling off, window screens ripped, looked like feces on the back of the shower curtain, toilet felt like it was going to face off it's base, bathroom door handle ready to fall off. They put a $50 hold on the room in case we caused damage? Hire what looks like local homeless people that hang outside in the parking lot near your car.

Room Tip: A good room would be located at another hotel
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank b j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review, December 11, 2013
Esteemed Guest,

Thank you for staying at the International Inn during your recent visit to our area.

We also appreciate your review and observations.

We have taken all the steps to ensure that our guests get the best services and hospitality during their stay.

We plan to totally renovate the property very soon and the point related to breakfast also is being taken care of.

We invite you once again to choose our hotel again and feel the new experience of hospitality.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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560 reviews from our community

Traveler rating
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    208
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed May 9, 2013

We were very pleased with the accomodations in the hotel. Everyone was pleased with the hotel services, food, cleanliness and the staff hospitality. We appreciate the staff attitudes and Caducus travelers will recommend this hotel to my friends and other tour guides.

Sincerely,

Geneva Gilyard
.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Towandaque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhode island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 6, 2013

At check in they charged me an extra $10.00 for some taxes the man at the counter didn't validated my AAA discount. I asked him why I have to pay if they already charged my credit card, he hust responded that charge was for some extra taxes that he couldn't explained.
The room was decent but the air conditioner didn't worked at all.
Breakfast tasted good but was cold. The breakfast attendant was annoying he followed us everything time we went to get something. He was really working for the tip.
The jacuzzi was amazing and room was clean. Needs some updates.
I would stay again for just one night. Not the place to stay more nights.

Room Tip: Room 250 was quiet but needs AC to function...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank palomaRhodeIsand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review, December 11, 2013
Dear Guest,

Thank you for staying at the International Inn during your recent visit to our area.

We thank you for your review and appreciating all the good points about the hotel.

At the same time we apologize for the guest hospitality lapse if it has happened and ensure that it will be never like that again.

We have given additional training to the hotel staff and reception managers to ensure that their requests are promptly taken care of and they always feel welcome and wanted. We take our reviews very seriously, and I think you will appreciate it.

We hope during your next visit you shall choose our hotel once again and experience a new hospitality.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, RI
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed April 21, 2013

My boyfriend & I stayed at the International Inn & Suites recently. We were looking for a romantic, reasonably priced hotel with in-room jacuzzi and found it here. Check-in went smoothly. Staff was polite & helpful. Our room was a Princess Jr. which was located on the second floor. Not sure if there was an elevator. We didn't need one but someone else might. The stairs' rugs were in bad need of cleaning & vacuuming but otherwise the hallways & common areas appeared clean. The room was spacious, the linens clean, the bed comfortable. Some of the furniture was old & rather worn and the lamps could have used a better dusting. The jacuzzi was very clean, which was important. We did have problems with 2 of the jets. The problem was quickly address by the staff soon after we contacted the front desk. The bathroom was clean but old & a bit worn. The shower looked great with 4 shower heads, but the water pressure was low & the heads must need cleaning or descaling because the spray was not adequate. The water was plenty hot though & the shower served it's purpose. The room was quiet & perfect for a good night's sleep. Overall, the International is a good hotel. It would be even better with a little updating & a bit more detail to the cleaning, but as I mentioned the linens & jacuzzi were very clean.
The restaurant, The Copper Chimney, was mediocre. The staff was friendly & attentive, the atmosphere was pleasant & the prices were reasonable. Some of the food was not very good though & the kitchen was slow at getting it out. Stuffed mushroom appetizer was good. Calamari was not. Salmon, although small, was tasty but the steak tips tasted more like teriaky (salty, not moist). The breakfast buffet had many choices. Scrambled eggs were good. Bacon was horrible - very undercook & odd-tasting (I tried the crispiest piece I could find.) I think with some minor improvements in the food preparation, this would be a pleasant place to dine.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RIMoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed April 15, 2013 via mobile

This place is DISGUSTING, I can't believe the board of Heath allows them to still operate.. There was mold on the sink, mirror, and the tub.. The furniture was 100 years old and the room stunk so bad. Some of their staff was rude, arrogant and disrespectful when a complaint was made. I would never lay my head in a place like this so we left.. My advice to anyone looking to stay at CUDDLES AND BUBBLES aka A DUMP is to stay far far away from this place because you WILL be disappointed..

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Keepitreal0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hyannis hotels

Haleiwa, Hawaii
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed April 8, 2013 via mobile

Known as a Romantic getaway, this destination deserves closer to four stars than a mere three, with tastefully appointed Victorian decor and personal service from the front desk and management. Yes if you are looking to cuddle in bubbles, I have never seen jacuzzi bathtubs this huge. Even though I am traveling only with my service dog, I was forced to enjoy a Mimosa and see why Hyannis lives up to its hype.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelIndustryPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 25, 2013

We stayed at the end of march. They did not tell us that the bar and resturant are closed except for Friday and Saturday, but when we checked in he gave us are dinner coupon for dinner on Monday. When we went down to see the bar the girl at the counter told us it was not open and there is better resturants then there's. Couldn't put the ceiling fan on in the room it was making a loud noise, the room was one that was remodeled not sure what they remodeled.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ddes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about International Inn and Suites on Cape Cod

Property: International Inn and Suites on Cape Cod
Address: 662 Main St, Hyannis, MA 02601-5413
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #21 of 22 Hotels in Hyannis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — International Inn and Suites on Cape Cod 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
The International Inn & Suites is a downtown Hyannis hotel offering romantic hotel accommodations for weekend getaways and vacations in Hyannis, Massachusetts. Our boutique hotel features a variety of unique amenities, romantic guest rooms and Jacuzzi suites, and friendly, professional staff. When you choose the International Inn & Suites, you'll enjoy a variety of unexpected extras, from our superior hotel amenities to our romantic vacation packages and hotel specials. Enjoy our convenient downtown location close to the best family attractions, historic landmarks, outdoor activities, museums, cultural events, shopping, dining, and live entertainment for a fabulous getaway in Cape Cod, Massachusetts. ... more   less 
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Also Known As:
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA

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