I have not swum in years and was very intimidated to attempt, but was encourage to make it happen. Philipe patiently listened concerning my aspiration to swim, he advised me of helpful techniques to use, he patiently watched to make certain I remained safe, and sincerely cheered me on.
I was ecstatic to swim the distance of about 15 to 17 feet! An accomplishment I had achieved for the first time! I previously was intimidated to be totally submerged in the water. Now, I plan to swim as often as possible to improve by using the information Philipe generously shared with me.
Thank you, Philipe! I hope you receive great recognition from your management team and a financial reward for going beyond the call of duty to make this guest exceedingly happy with an ability that will carry throughout the rest of my life. Please keep up the excellent work.