First my gingerale tasted like straight syrup, not the servers fault but it was still gross. So I got a sprite instead. When my husband unwrapped his silverware set-up there was a hair wrapped in it.. gross. We ordered a bloomin onion to start and I got a lunch deal that was a salad and a burger and my husband ordered a burger. After about a half hour the manager came over and said they cooks burnt the onion so he was having them make a new one. Ten minutes later the onion came out. Still no salad. At this point another table has been sat in our servers station and the women at the table ordered the same meal deal with a salad and hers came right away. Mine came a couple minutes after hers and it had a HAIR in it. I told the server right away and she never apologized she said "ill go tell them" and walked away. 5 minutes later she brought a new one out and said the reason there was a hair in it was because the guy wearing the hair net made it?!? Still no burgers! So now its been an hour and after everything so far we told her we wanted to leave and cancel the burgers cause its taking way longer then it should (max 12 tables in the whole place, with at least 4 servers). She said yeah it has taken a long time, walked around the corner to the kitchen and started screaming at the cooks, we heard their whole argument. Sounded like the cooks hadn't even started cooking the burgers. The manager came over said he would take care of the bill and we left. The whole time our server had no more then 3 tables at once, she never said sorry for a single thing and obviously didnt care about a thing. We will never be returning.